FluentCase Product Releases
Release Notes - Version 1.0.56
Release Date: April 14, 2026
✨ New Features
Automations: Trigger by Document Name (#2149)
Automations can now be triggered based on document names during upload. This enhancement allows users to define rules that automatically execute events and tasks when specific document naming patterns are detected.
What’s New
- Added “Document Name” option in the Trigger Type dropdown
- Introduced “Document Name Pattern” input field
- Enabled automation triggers based on matching document filenames
How It Works
- Navigate to Automations → Triggers
- Select Type: Document Name
- Enter a value in Document Name Pattern
- Configure the associated Event and Task
- Save the automation
Behavior
- When a document is uploaded:
- The system checks the document name against the defined pattern
- If a match is found:
- The configured event is triggered
- The configured tasks are automatically created and executed
- Automation runs immediately after document upload
🚀 Enhancements
Automations
- Action preview now displays Due Date Adjustment and On or Before (#2167)
- Added “Self” assignee type for automation actions (#2163)
- Added support for time offsets in automation actions (#2162)
Filters & UI
- Removed “No Date” filter from modules where it is not applicable (#2139)
- Resolved persistent “Fluent is available as an app” prompt in iOS mobile view (#1203)
🐞 Bug Fixes
Gmail / Outlook
- Label issues with special characters after matter rename addressed (#2168)
- Duplicate labels in Outlook when Gmail user updates matter name resolved (#2166)
- Message linking inconsistencies across recipients addressed (#2147)
- Label linking when messages are archived immediately handled correctly (#2146)
- Labels/categories now update properly after matter rename (#1776)
- Deleting a message now removes labels/categories across firm accounts (#2160, #2159)
- Sender name now appears correctly in Outlook sent messages (#1481)
- Reply thread visibility without refresh resolved (#1120)
- Attachments no longer persist when changing matter before sending (#1482)
Automations
- Due Date Adjustment now persists after save (#2165)
- “Self” assignee now displays correctly in preview (#2164)
- Automation edits now reflect without requiring hard refresh (#2155)
- Trigger behavior corrected for patterns followed by additional text (#2154)
- Document name pattern now visible in automation preview (#2153)
Court Filling
- City fields now accept input correctly with combined validation rules (#2161)
- JET filings creation/edit no longer results in error page (#2151)
- Cursor behavior in JET filing text fields corrected (#2150)
Messages
- Actions from Recent Activities available without forced navigation (#2157)
- Email signature fields in Personal Preferences now properly resizable (#2156)
- Focus issue in Tasks editor resolved (#2152)
- Messaging from Browse Firm PDF without forced navigation supported (#1199)
Documents & AI
- Decrypted PDF analysis timeout issue handled (#2125)
- Template history now recorded after rename/edit (#1966)
Matter / Office / Events
- Primary office validation enforced when only one branch exists (#2137)
- “Event deleted” tag visibility now consistent (#1746)
Fees
- Time entry amount remains intact after shortcut selection (#2111)
- Damages updated field now displays correctly after edit (#1858)
UI / UX
- Dark theme text visibility improved (#1389)
- Scrollbar and content display in Parties comments corrected (#1267)
- Blank first page issue when printing in Firefox resolved (#1250)
Others
- SQLSTATE 1390 placeholder limit issue in tracking addressed (#2093)
Release Notes - Version 1.0.55
Release Date: April 06, 2026
✨ New Features
Mass User Reassignment Admin Tool (#2119)
Introduced a new admin tool to bulk reassign data from one user to another.
Summary
- Located under Firm Settings
- Available to General Manager and All Access roles
- Enables reassignment of all active data from one user to another
Supported Domains
Core
- Matter staff roles (all 8 roles; rate fields excluded)
- Event assignments (deduplicated automatically)
- Task assignments (open tasks only)
Billing Attribution
- Time entries →
bill_as_user_idonly - Expenses →
bill_as_user_idonly
Explicitly Excluded
-
created_byfields (audit trail) -
logged_by_user_id(time entries, expenses, damages) activities.user_id- Matter rate fields
- Document ownership
- Cross-firm reassignment
UI / UX
- Located in Firm Settings → after “Our People”
- From-user:
- Includes active + inactive users
- To-user:
- Active users only
- Includes:
- Dry-run preview with counts and sample records
- Confirmation modal
- Success toast after execution
Calendar Filters: Close Behavior Enhancement (#1021)
Improved usability for Assignee and Event Type filters in Calendar.
Enhancements
- Added Close (X) button inside filter panels
- Enabled closing filters when clicking outside
User Benefits
- More intuitive filter interaction
- Reduced unnecessary clicks
- Improved overall UX consistency
🚀 Enhancements
- Session expiry:
- Replaced small reload indicator with a proper logged-out modal (#2120)
- Added Session Expired popup when user is logged out from another tab (#1263)
- Documents:
- Prevent reprocessing of already-processing documents; users now receive proper feedback (#1875)
- Messages:
- Refactored Attach component to use RTK Query instead of axios for improved performance and maintainability (#1844)
🐞 Bug Fixes
- Events: Changing only the days for recurring event does not enable Save button (#941)
- CourtFilings: Allow lowercase and punctuation on non-JET forms (#2136)
- Filters: Added “No Date” option to date range column filter (#2134)
- Dates: User date fields are always saved in UTC time (#2128)
Staff Reassignment
- Time entries now correctly preserve “Entered By / Logged By” while updating “Bill As / Timekeeper” (#2124)
- Clearing all matter staff roles no longer shows stale staff results (#2123)
- Fixed 500 error during reassignment while ensuring records update correctly (#2122)
Documents & SQL Errors
- Fixed SQLSTATE 1390 in document archive/combine APIs caused by unsafe
whereInusage (#2091) - Fixed duplicate and unbounded
whereInquery on unreviewed matters endpoint (#2090) - Fixed silent failure when creating ZIPs with large document selections (#2089)
- Restored Revert option in document history after merge, rename, and download actions (#1240)
UI / UX Fixes
- Fixed cryptic error on unauthenticated navigation; now shows proper logged-out state (#2121)
- Added missing loading skeleton in Queued and Sent USPS tables (#2117)
- Fixed flickering and reappearing behavior of “Set default assignee filter” in Calendar (#1026, #1023)
Settlements
- Fixed issue where Actual revenue appeared unselected after editing a settlement (#2098)
Firm Office
- Added missing confirmation dialog when deleting a branch office (#2131)
- Clarified confirmation dialog behavior for primary office reassignment (#2132)
- Fixed issue where selected primary office was not shown first in list (#2130)
- Fixed
is_primaryhandling:- Auto-set on first office creation
- Auto-promote on delete
- Prevent invalid primary state (#2129)
Release Notes - Version 1.0.54
Release Date: March 27, 2026
✨ New Features
Settlements: Add “Add Payment” Link (#2097)
Added a quick action to create and link payments directly from the Settlement Preview.
- Introduced “Add Payment” link in:
- Settlement Preview → Actual Revenue section
- On click:
- Redirects to Payments module
- Opens Create Payment form automatically
- Settlement is auto-selected in the form
- After creation:
- Payment reflects under Settlement → Payments Received
Time Entries: Flat Fee Toggle (#2096)
Enhanced Time Entry creation with support for flat fee billing and settlement integration.
Flat Fee Toggle
- Added toggle:
- Log Flat Fee Instead
- Log Hours Instead
Behavior
- Hourly (default):
- Fields: Hours, Rate
- Amount auto-calculated
- Flat Fee:
- Field: Flat Fee Amount
- Hours & Rate hidden
Settlement Integration
- If matter side = Plaintiff / Applicant:
- Settlement dropdown is visible
- If settlement is selected:
- Amount contributes to Settlement → Other Income
Snailmail: USPS Print & Mail Integration (#2095)
Introduced Snailmail functionality with centralized tracking.
Note: This feature enables sending USPS domestic mail directly from the system and is currently available as a premium service. Please contact help@fluentcase.com to enable access.
Document Actions
- Added “Print & Mail via USPS” in:
- Documents Preview
- Docs → View
Modal Behavior
- Includes:
- Cover Page Needed (optional)
- Cover page contains sender/recipient addresses
Submission
- Creates Snailmail request
- Displays success message
Left Panel Modules
- Added:
- Queued
- Sent USPS
Queued
- Shows all new requests
- Allows deletion
Sent USPS
- Displays mailed/delivered items
- Read-only view
🐞 Bug Fixes
- Word Template Editor: Save As does not generate a PDF preview in Windows (#2113)
- SnailMail: Encrypted PDF preview fails and API returns 500 error (#2110)
- SnailMail: Preview popup overlaps with file folders (#2108)
- DICOM documents: Logo alignment issue fixed (#2107)
- SnailMail: “2-Up Landscape” option not applied on cover page (#2105)
- SnailMail: “Applies to attached documents only” not functional (#2104)
- Matters/Index: Staff filter does not match multi-staff matters (#2094)
- Message: Thread action icons overlap with activity section (#2085)
- Ziggy Error: Missing activity parameter in memo view (#2084)
- Events: Email link behavior incorrect when no email account configured (#2079)
- JET Filing: Packet generation timeout error for non-PDF files (#2076)
- Message: “Save & Archive” option missing in bulk attach to case (#2073)
- Premium copy service: Second Sets feature issues (#2070)
- Branch Office: History download issues for templates (#2069)
- Fees > Damages: Date filter reset issues (#2068)
- Premium copy service: Tooltip missing for submitted/updated columns (#1969)
- PI > Statute: Left panel statute tags not navigating to preview (#1915)
- Premium Firm: Future dates allowed in Fee Paid At field (#1701)
- Help: Help button not functional (#779)
- Settlements: “Total Damages” not updating after adding damages (#2115)
- Settlements: “Other Income” and “Total Expenses” not updating correctly (#2114)
Release Notes - Version 1.0.53
Release Date: March 20, 2026
✨ New Features
Combine and Add to Activities for JET Filings (#2010)
Added the ability to generate a combined PDF packet for JET filings and automatically add it to Activities.
- A Generate Packet button is available in the Files list section.
- Combines multiple filing-related documents into a single structured PDF.
- Automatically saves and pins the packet to the filing’s Activity timeline.
Packet Includes:
- Table of Contents (acts as cover and summary)
- Main court filing document
- All associated attachments
Additional Behavior:
- Packet can be generated multiple times with timestamp tracking.
- Automatically generated when filing reaches COMPLETED status.
- Displays loading and timeout states during generation.
- Deleting a packet unlinks it from the filing.
- Available only when filing status is COMPLETED.
Event Link Parsing Enhancement (#2007)
Improved how links are handled within Events by automatically converting text into clickable links.
- Supports:
-
http://andhttps:// mailto:tel:
-
- Applies to:
- Title
- Location
- Notes
Enhancements:
- Removes trailing punctuation from links.
- Invalid links remain plain text.
- Email and phone links display without prefixes.
- Web links open in a new tab.
- Email/phone links open via default apps.
Party De-duplication on Matter Merge (#1455)
Automatically removes duplicate parties when merging matters.
- Detects duplicates based on same contact and party type.
- Retains a single record and removes duplicates.
- Merges unique notes into the retained record.
- Soft deletes duplicate entries.
- Logs duplicate removal activity.
Invoice Email Notifications (#652)
Enhanced invoice communication with automated email notifications.
-
Invoice Delivered Email
- Sent when invoice is marked delivered
- Includes invoice details and PDF
-
Payment Success Email
- Sent after successful payment
- Includes payment details and invoice PDF
Configuration:
- Billing recipients must be configured:
- Firm Settings → FluentCase Billing
- Invoice view (admin)
Branch Office History Downloads (#2036)
Added the ability to download previous revisions from Branch Office document history.
- Applies to:
- Letterhead
- Envelope
- Invoice Template
Word Template History Downloads (#2035)
Enabled downloading of previous revisions in the Forms module.
- Access older versions directly from History panel.
Document History Downloads (#2034)
Users can now download any previous document revision.
- Available directly from Document History view.
Premium Copy Service: Second Sets (#2070)
Added support for managing additional delivery destinations (Second Sets) for Premium Copy Service vendors.
- Add, edit, and delete additional recipients directly from CSO view.
- Add delivery instructions per recipient.
- Vendor-controlled and not visible to ordering firm.
Behavior:
- Available only for vendor firms.
- Can be managed after order submission.
- Visible only when order is active and not invoiced/paid.
Save & Archive Email When Linking to Matter (#2008)
Added a new Save & Archive option when linking emails to a matter for better inbox management.
- Available when using Link to Matter from an email message.
How It Works:
- Open an email message
- Click Link to Matter
- Select the relevant matter
- Choose Save & Archive
Behavior:
- The email is linked to the selected matter
- The message is removed from the main inbox view
- The email is automatically moved to the matter’s Messages section
🐞 Bug Fixes
- JET Filings: On opening the preview of the court filing documents and the packet pdf, 500 error is displayed. #2081
- Checkbox selection cleared when opening right panel #2080
-
Contact merge: Party deduplication using notes issues #2078
- JET Filing > Generate Packet: The “Generate Packet” option is also shown when no document is selected under the court filing and is generating the packets for the court file’s pdf only. #2077
- JET Filing > Generate Packet: The generated packet pdf file is opening the preview of the court filing instead of displaying the combined pdfs. #2075
- JET Filings: The attached .tif’s icon is larger than the other file icons and is not aligned with them. #2074
- Messages: Outlook checkbox-delete leaves message in Fluent inbox (refetchOnFocus race condition) #2071
- Events: mailto:abc@gmail.com is not opening in fluent mail. #2067
- Event: The email address added in the Event’s location, notes, and titles aren’t clickable in preview if the mailto: isn’t added. #2066
- Event: The numbers added in the Event’s location, notes, and titles aren’t parsing for tel: if they have spaces in between or the tel: command isn’t added #2065
- Calendar: Deleting an event from Day/Week/Month view leaves the deleted event open in the right panel #2064
- Deleting a payment does not update the settlement amount paid #2060
- Fees > Damages: The module shows an error on opening: DefaultNumericMenu is not defined #2056
- Non-WC contact merge: The “Party Not Available” error is shown after merging the contacts with party details. #2055
- Calendar: Clicking on delete button on Day, Week and Month view show the “Are you sure” message briefly and then the left panel opens up #2053
- Contact: Field comparison for the party details “notes fields” isn’t shown on contact merge of the non-wc contacts. #2052
- Rolodex: The “Z” contacts do not display in the W-Z category in rolodex. #2051
- Branch Office History revert: Reverted changes are only visible when page is refreshed. #2048
- Branch office history revert: The revert success message is displayed but the letterhead does not revert to previous state on the second time. #2047
- Contact search: On adding the % sign after the text in the search field, the page crashes with the “URI malformed” error. #2045
- Document history: The history for attaching a matter and switching a matter isn’t created under the document history. #2043
- Encrypted pdf > History: The document’s reverted history is downloading the decrypted pdf after reverting the decrypted pdf to an encrypted pdf. #2042
- Document History: The new “Downloaded historical revision from …” entry is not appearing in the history table after downloading until the page is hard refreshed. #2041
- Premium copy service: removing a party from a matter does not clean up fluent_vendor_map #2039
- Premium copy service: deleting a contact/company does not account for copy_service_orders references #2038
- General contact / party search: email address tokens return no results #2037
-
Contact/Company autocomplete search requires exact prefix — partial tokens like “Cind” and multi-word queries like “Cin Harr” fail to match #2033
- Contact merge: phone and address duplicate detection uses wrong keys and discards non-key field data #2032
- Merge Contact/Company from Parties panel: Cancel and Save lose matter context #2031
- Contact merge: party deduplication uses notes as part of key, missing same-role duplicates with differing notes #2030
- Matter merge: copy_service_orders party_id / billto_party_id not re-pointed when parties are deduplicated #2028
- Matter merge: copy_service_orders denormalized_request fluent_vendor_map party IDs become stale after merge #2027
- Statutes: When adding a new statute, leave the badges indicating existing statutes present, but indicate that they are disabled #2026
- Matter merge: duplicate injuries not consolidated — identical injuries from merged matters accumulate instead of deduplicating #2025
- Memos: Replying from the Sent folder incorrectly adds the current user to the To field #2024
- Task: A task can be created with the empty “Date due,” and on editing that task the error page is shown stating: “defaultDueDate is not defined” #2023
- Contacts: When searching the numbers in the contacts table, if the spaces are removed from the number no result is shown. #2016
- Checkbox click opens Right Panel preventing checkbox selection when Right Panel is maximized #2009
- Enhancement Request: Accessing calendar event details should be more intuitive. #2006
- Vendor firms > Encrypted PDF: The vendor firm users are able to access the permanently decrypt button of the encrypted pdf, but on decrypting the pdf, the user receives the privilege error. #1989
- Encrypted PDF: A prompt to save password for the PDF appears with username after PDF is decrypted #1977
-
Encrypted PDFs API Error (422) Displayed Along With Incorrect Password Message When Decrypting PDF #1974 -
Protected Pdfs Password Autocomplete Appears in Encrypted PDF Password Field #1973 - Gmail/ Outlook: The attached documents do not appear in the print preview when printing the message thread. #1933
- Display Name not autofilled after retyping Name in Branch Office edit screen #1929
- PI / Employment > Statute: Add an indicator adjacent to the “create event also” checkbox with the staff initials and a brief explanation for adding assignees. #1928
- Personal Injury matters: The already created statues are not visible when one statue’s description is opened. #1912
- Employment: Dates before and after joining and resignation date can be added in all fields of the form without showing error #1899
- PI > Add Statute: The Description isn’t updating when the Statute Date is changed. #1891
- Matter > Parties: The Add Party button’s tooltip is truncated from the screen. #1889
- Unsorted Documents: No tooltip is shown for the batch and force AI process icon. #1883
- General Staff > Add Vehicles: The general staff user doesn’t have access to delete their own-created Vehicle. #1871
- Fees > Damages: Amount, paid, Lien and Date filter searchbars is not visible and too small #1865
- Fees > Damages: Applied filter appears truncated. #1864
- Premium Firm> Copy Service Orders: After selecting use PDF version for uploaded docx file, the file is still shown as docx under the ordering firm(after completion). #1692
- Fluent on iPhone: the login link does not open up on the app but on safari or google. #1547
- Matter Merge Roles: Staff roles are not getting merged from merged matter into the original matter #1449
- Matter merge: merged matter has extra characters beneath matter name if saved without comments. #1444
- User Profile Access Issue for Staff and Read-Only Users After Switching from “All Access” Role #841
- Word templates: history of changes in word template is not getting updated in real time even after a refresh #665
- Next event widget: If there are multiple events created with lengthy titles, on hovering over the “Next event widget” displays the full title of all events causing the page to scroll beyond the page end. #586
- JET Filing > Generate Packet: For non-pdf files the error “Packet generation seems to have timed out” is shown on packet generation. Instead, a proper error should be displayed, telling that packet generation can only be done for pdf files. #2076
Release Notes - Version 1.0.52
Release Date: March 13, 2026
✨ New Features
Additional Party-Specific Data for Non-WC Cases (#1980)
Support has been added for capturing additional party-specific information in Non-Workers’ Compensation (Non-WC) cases.
New fields added to the Party Details section:
- Notes
- Testimony
- Insurance Policy Number
- Insurance Claim Number
- Insurance Claim Status
- Insurance Policy Notes
- Alternate Insurance Policy Number
- Alternate Insurance Claim Number
- Alternate Insurance Claim Status
- Alternate Insurance Policy Notes
Behavior:
- These fields are available in the inline Party Detail view and the Party Details form.
- Fields are visible only for Non-WC cases.
- When the case type is Workers’ Compensation, these fields remain hidden to maintain a simplified interface.
Handling of Encrypted PDF Files in Document Preview (#1972)
Added support for handling password-protected PDF files in the document preview panel.
Encrypted PDF Detection
When a protected PDF is opened:
- The system detects that the document is encrypted.
- The preview panel displays a message:
This document is password protected. FluentCase cannot access the document to create a preview. The document is still accessible by downloading and opening if you have the password available.
- A Permanently Decrypt button is displayed.
Decrypt Action
Clicking Permanently Decrypt opens a password input screen containing:
- Password input field
- Show / Hide password icon
- Decrypt button
- Cancel button
Message displayed:
Enter the document password to permanently remove encryption.
Decryption Process
- If the correct password is entered:
- The PDF is decrypted.
- A decrypted version is stored.
- The document preview loads successfully.
- If an incorrect password is entered:
- An error message is displayed.
Post-Decryption Behavior
- The document opens normally in preview.
- The user will not be prompted for the password again.
- The document remains permanently decrypted within the system.
Prevent Duplicate Contacts from Court Lookup (#1968)
Improved the Court Lookup integration to prevent duplicate contact or company records.
Behavior:
- When a party is added from Court Lookup, the system checks the UAN (Unique Attorney Number).
- If an existing contact or company already exists with the same UAN:
- The system reuses the existing record.
- A duplicate record is not created.
This prevents duplicates when:
- Adding the same party to multiple matters.
- Removing and re-adding the same party from Court Lookup.
Copy Service Orders: Ability to Clone an Order (#1979)
Added a Clone Order feature for Copy Service Orders to allow quick duplication of previously created orders.
Key behavior:
- Users can clone orders with status Submitted or Fulfilled.
- The system copies all order data into a new order.
Normal Users
- A new order is created in Draft / Unsubmitted status.
- All order details are prefilled.
- The user is redirected to the Edit Order page to review or modify the order.
Premium Copy Service Users
- A new order is created with the same data.
- The user is redirected to the Order View page.
- The order status is automatically set to Submitted.
Copy Service Orders: Added submitted_at and updated_at Fields (#1967)
Two new timestamp fields have been added to Copy Service Orders for better tracking.
New columns:
submitted_atupdated_at
Behavior:
- These columns are displayed in the Open Orders table.
- Visible for Normal Firms and Vendor Firms.
- Shows when an order was:
- Initially submitted
- Last updated
🚀 Improvements
API Cache Control (#2000)
- Added build version to RTK Query API request query strings to improve cache invalidation and ensure updated responses after deployments.
Firm-Scoped RTK Query Cache (#1997)
- RTK Query cache is now scoped to user_id.
- Prevents stale data issues when switching firms.
🐞 Bug Fixes
Authentication
- Magic login link returns 500 error; clicking “Email Magic Login Link” again logs the user in (#2004)
System Invoices
- Resending invoice email allowed sending to a blank email address when recipients were removed (#2014)
Fees
- Time Entries: Duplicate filters shown in Hrs, Rate, and Amount columns (#2003)
- Payments: Duplicate filter shown in Amount column (#2001)
- Damages: Long Payor and Provider names truncated in table view (#1869)
- Settlements: UI aesthetic issues fixed (#1867)
- Damages: Damage type empty on edit but saved correctly (#1857)
Contacts & Search
- Contact search fails with Lucene parse exception when query contains phone number characters (#2002)
System / Firm Isolation
- Fixed firm isolation issue due to FirmFilterScope not registered and firm_id not syncing on programmatic login (#1998)
Messages
- External links can now open in a new window from Messages view (#1995)
Copy Service Orders
- Gemini: Order creation returned 403 privilege error (#1994)
- Updated column not refreshing after editing or submitting order (#1993)
- Gemini: Export to Excel privilege error (#1992)
- General staff could decrypt encrypted PDFs without proper privileges (#1991)
- General staff able to clone and submit orders not self-created (#1988)
- Non-WC additional fields retained validation errors after save (#1986)
- Premium Copy Service: Export to Excel returned 500 error (#1985)
- Rejected and Merged orders not appearing in Fulfilled orders (#1984)
- IMR and SIBTF filters not functioning correctly (#1936)
- Ordering Firm selection from Rolodex for Non-WC orders fixed (#1965)
Permissions
- Matter Admin / Document Digitization Coordinator unable to edit tags created by other privileged users (#1964)
Android
- Top header overflow when task, message, and memo icons all present (#1981)
AI Processing
- Incorrect AI processing status displayed for password-protected PDFs in Unsorted Documents (#1976)
- Read-only users could access Force AI Reprocessing and Process Batch Scan without proper restrictions (#1882)
- Vendor firms could access AI reprocessing options that were non-functional (#1881)
Vehicles
- Vehicle Damage Diagram not visible in Dark Mode (#1870)
Signatures
- Signature history incorrectly displayed generic update messages (#1780)
Matter & Activities
- Case merge activity sentence formatting improved (#1462)
- JET filings PDF preview stuck in loading state (#1421)
- Matters sometimes appear in both active and archived lists (#757)
Memo
- Matter field not populated when replying or forwarding memo (#707)
- Selected matter removed after saving draft memo (#706)
Release Notes - Version 1.0.51
Release Date: March 02, 2026
✨ New Features
Matter Mailing List Report (#1956)
A new Matter Mailing List Report has been added under the Reports module to help users generate mailing lists for primary client contacts associated with matters.
Key Features:
- Available in Reports → Matter Mailing List.
- Generates a mailing list of primary client contacts for selected matters.
- Only clients with a primary address on file are included by default.
- Users can remove the address filter to include all available records.
- Supports Excel export for accessing the full mailing list externally.
Report Filters:
Users can refine the report using the following filters:
- Case Matter Status (Lead, Open, Intake, Closed, Pending, Hold, etc.)
- Exclude Matters Assigned to Staff
- Additional filtering options to control which matters appear in the report.
Payments Module Under Fees (#1948)
A new Payments module has been introduced under the Fees section within a Matter. This module allows users to create, view, edit, and manage payment records directly from the matter workspace.
Key Features:
- A new Payments section is available in Matter → Fees navigation.
- Users can add, view, edit, and delete payment records associated with a matter.
- Payments can optionally be linked to settlements for better financial tracking.
Create Payment:
Users can create a payment by providing the following details:
- Description
- Kind (e.g., Credit / Debit)
- Payment Type (e.g., Check)
- Amount
- Due Date
- Issued By
- Issued To
- Tracking Number
- Date Issued
- Date Received
- Date Posted
- Settlement Association
Additional capability:
- Users can upload or paste a check image for documentation purposes.
Payment Preview:
After creating a payment, the system displays a Payment Details preview containing:
- Description
- Kind
- Payment Type
- Amount
- Due Date
- Issued By / Issued To
- Date Issued
- Date Received
- Date Posted
- Created date and user information
Manage Payments:
From the payment preview screen, users can:
- Edit payment details
- Delete payment records
Payment Table Columns:
When viewing payments in table format, the following columns are displayed:
- Description
- Settlement
- Amount
- Type
- Kind
- Due Date
Export Matters to Excel (#1949)
A new Export to Excel feature has been added to the Matters table, allowing users to export matter data directly to Excel.
Key Enhancements:
-
Excel Export Icon
- A new Excel icon is available on the Matters table interface.
- Clicking the icon exports the matter data.
-
Filtered Export
- The exported Excel file respects any filters applied in the Matters table.
-
Included Columns
- All visible columns in the Matters table are included in the exported Excel file, matching the current table view.
🐞 Bug Fixes
Rich Text Editor
- Allow cut and paste of table elements while preserving formatting (#1955)
Documents
- Optimized
Document::recents()query performance (#1931)
Fees > Payments
- Payment table did not display total amount at the bottom (#1947)
- Uploading a check image caused slow save and duplicate payment creation if edits were made during save (#1950)
- Removing the check image while editing did not enable the Save button (#1951)
- Description field was not mandatory and saved null values (#1942)
- Date Issued field allowed dates later than Due Date, Date Received, and Date Posted (#1944)
- Date Posted field accepted dates earlier than Date Received (#1945)
- Deleted payments remained visible until page refresh with cleared cache (#1946)
- Newly created payments did not appear until page refresh with cleared cache (#1943)
- Edited payment details were not updated in table until page refresh (#1952)
Fees > Settlements
- Settlement description field not mandatory, causing empty settlement names when creating Expenses, Damages, or Payments (#1953)
Copy Service Orders
- Carrier Notice and Defense Notice tags not displayed with orders when using corresponding filters (#1937)
Release Notes - Version 1.0.50
Release Date: February 24, 2026
✨ New Features
Employment Matter Type (#1902)
Added a new Employment case type with dedicated navigation and structured Employment Details management.
- Added Employment option to the Case Type dropdown during matter creation.
- When selected:
- Matter is stored as Employment type.
- Employment-specific navigation becomes available.
- A new Employment navigation item appears on the left panel (visible only for Employment matters).
- Clicking Employment opens the Employment Details page in Preview mode.
Employment Details – Preview Mode:
- Displays structured sections:
- Employment Status
- Wage Information
- Wage Claims
- Retaliation / Discrimination Complaint
- Remedies
- Includes an Edit button.
- Empty or optional fields display as “Not Specified.”
Employment Details – Edit Mode:
- Clicking Edit opens the full Employment Details form.
- Form includes:
- Employment Status (hire date, separation type, etc.)
- Wage Information
- Wage Claims (checkbox selections)
- Retaliation / Discrimination details
- Remedies
- Buttons:
- Save
- Cancel
Save Behavior:
- Required fields are validated.
- User is redirected to Preview mode.
- Saved data is displayed correctly.
Personal Injury: Add Statute Feature (#1894)
Implemented an Add Statute feature for all Personal Injury matter types.
- The Add Statute link/button appears in Preview mode.
- Feature is available only for Personal Injury cases.
Add Statute Form includes:
- Duration (Dropdown)
- Statute Date (Date Picker)
- Description (Text Field)
- Checkbox: Add Linked Event to Calendar
- Buttons: Save, Cancel
Duration Options:
- 1 year (365 days)
- 2 years (730 days)
- 3 years (1096 days)
- 5 years (1826 days)
Auto-fill Behavior:
- Selecting Duration automatically calculates and fills:
- Statute Date
- Description
- Users may manually modify:
- Statute Date
- Description
Cancel Behavior:
- Closes the Add Statute form.
- Returns user to Preview page.
- No statute is created.
Save Behavior (Without Linked Event):
- Statute is created.
- Displayed as a red chip in Preview.
- No calendar event is created.
Save Behavior (With Linked Event):
- Statute is created.
- Displayed as a red chip in Preview.
- A corresponding Calendar Event is automatically created.
- Event appears in the Calendar Events section.
Statute Details Behavior:
- Clicking a statute chip opens Statute Details.
If created without linked event:
- Buttons: Close, Delete
If created with linked event:
- Buttons: Close, View Calendar Event, Delete
Delete Behavior:
- Confirmation alert is shown.
- On confirmation:
- Statute is deleted.
- Linked Calendar Event (if any) is also deleted.
Personal Injury – Motor Vehicle Accident: Add Vehicles (#1856)
Added a new Vehicles section under Personal Injury – Motor Vehicle Accident matters.
Vehicles Section – Empty State:
- Displays message: “No vehicles found.”
- Shows helper text explaining users can add vehicles involved in the accident.
- Displays Add Vehicle button.
Add Vehicle Form includes:
Vehicle Information:
- Body Style (Dropdown)
- Year
- Make
- Model
- Color
- License Plate
- State Registered
- VIN
Owner Information:
- Owner Name
- Owner Relationship
- Driven By
Insurance Information:
- Insurance Company
- Policy Number
- Claim Number
Financial Information:
- Estimated Damage Amount
- Towing Expense
- Storage Expense
- Loss of Use Amount
Vehicle Damage:
- Damage Areas (checkbox selections such as Fender, Bumper, Hood, etc.)
Buttons:
- Add Vehicle (Save)
- Cancel
Save Behavior:
- Vehicle record is persisted.
- User is redirected to Vehicles Preview section.
- Multiple vehicles are supported per matter.
Vehicles Preview:
- Displays header: Vehicles (Count)
- Each vehicle shows:
- Summary (Year, Make, Model)
- Vehicle Information
- Owner Information
- Insurance Information
- Financial Information
- Damage Areas
- Each vehicle includes:
- Edit button
- Delete button
Edit Behavior:
- Opens form in edit mode.
- Pre-populates existing data.
- On Save:
- Record is updated.
- Preview refreshes.
Delete Behavior:
- Confirmation popup:
- “Are you sure you want to delete this vehicle?”
- On Delete:
- Vehicle is permanently removed.
- Preview refreshes.
- On Cancel:
- No changes are made.
Fees Module: Expenses & Damages (#1855)
Implemented Expenses and Damages management under the Fees section.
Left navigation now includes:
- Expenses
- Damages
Each section includes:
- Data table
- “+” (Add) button
- Preview panel
- Edit and Delete functionality
🚀 Improvements
PI / Employment > Statute (#1914)
- Added Assignees support for statute events.
- Improved statute event title formatting to be more descriptive (similar to Notes).
PI / Employment > Statute (#1911)
- Added Clear option under the Statute Date field to reset.
🐞 Bug Fixes
Word Templates
- PI: Medical Malpractice – 500 error when merging Word templates (#1888)
- PI: General – 500 error when merging Word templates (#1887)
- PI: Product Liability – 500 error when merging Word templates (#1886)
- PI: Premise Liability – 500 error when merging Word templates (#1885)
Unsorted Documents / AI Processing
- AI processing does not stop after bulk PDF upload (#1884)
- Reprocess button icon spacing issue (#1880)
- AI reprocessing does not stop for empty documents and no error thrown (#1874)
- 400 error when applying Force AI Reprocessing (#1873)
File Archive
- 500 error when archiving more than 500 selected documents (#1872)
- Archive memo not generated when archiving all documents (#1872)
Expenses & Damages
- Date field validation message spacing issue (#1866)
- Deleted expenses/damages required cache refresh to disappear (#1863)
- Newly created expense not displayed until cache cleared (#1861)
- Expense list empty after save until hard refresh (#1860)
Vehicles
- Cancel button while adding/editing vehicle redirected to error page (#1852)
Events
- Unable to change matter after selecting it during event edit (#1831)
Snail Mail (Super Admin / Premium)
- Documents count display missing in Queued and Sent tables (#1815)
- Hard refresh required after marking mail as sent (#1809)
- Hard refresh required after deleting documents from queued mail (#1808)
- Preview open state does not highlight corresponding table row (#1806)
- Documents search filter not functional (#1803)
- Recently sent mail requires hard refresh in queued table (#1802)
Rolodex
- Individual parties missing Display Name and data inconsistency on open (#1298)
- Branch office name not updating after edit (Rolodex shows updated value) (#666)
- Deleting branch office continues showing in Rolodex until refresh and throws persistent error (#483)
Matter & Labels
- Deleting archive and pending matter labels causes archive status errors (#491)
Parties
- Search results truncated; not all items accessible (#127)
Signatures
- In dark mode, signatures were rendered with white ink on a black background and became invisible after merging (#1778)
Employment
- Claim period start and end dates not saving (#1900)
- Wage claim amount resets to 0 after saving (#1898)
- Error when saving “Both cash and check” in wage information (#1897)
- Statutes not getting deleted (#1903)
- The wage claim fields are retaining their values after unchecking, saving, and then checking the checkboxes. #1930
Personal Injury
- Statutes not getting deleted across multiple PI matter types (#1909, #1908, #1907, #1906, #1904)
- Linked events not visible in all calendar views (#1893)
- Missing space between multiple statute tags (#1916)
- Statute date error persists after selecting valid date (#1910)
- “View Calendar Event” button remains after event deletion (#1913)
- Statute description tooltip incorrect when empty or blank (#1921)
- Errors when entering lengthy statute description (#1920)
- Multiple statute tags truncated in preview (#1890)
FluentCase Billing
- Pay button under unpaid bills not functional (#1926)
Premium Copy Service
- Order preview tags removed incorrectly when options unchecked (#1922)
- Fulfilled Orders bulk “Print and Invoice” privilege error (#1918)
- Fulfilled order tags not updating after marking notices sent (#1892)
Gmail
- Message thread printing with multiple blank pages (#1917)
Release Notes - Version 1.0.49
Release Date: February 13, 2026
✨ New Features
Bulk Delete for Message Drafts (#1799)
Added the ability to bulk delete draft messages.
- Users can select one or more draft messages using checkbox selection.
- When one or more drafts are selected, a Delete button appears in the top action bar.
- Clicking Delete removes all selected draft messages.
- Deleted drafts are immediately removed from the draft list.
Bulk Mark Read / Mark Unread for Messages (#1798)
Implemented bulk actions to mark messages as read or unread.
- Users can select multiple messages using checkbox selection.
When selecting unread messages:
- A Mark Read button appears in the top action bar.
- Clicking the button marks all selected messages as read.
- All selected messages are displayed as read in the message list.
- Success notification: “Marked messages as read.”
When selecting read messages:
- A Mark Unread button appears in the top action bar.
- Clicking the button marks all selected messages as unread.
- All selected messages are displayed as unread in the message list.
- Success notification: “Marked messages as unread.”
🚀 Improvements
Dictation: Language Selection & Browser Limitation Notice
Enhanced the Dictation feature with language selection support and a browser limitation notice.
Language Selection
- Added a Language Selection button within the Dictation feature.
- Clicking the button displays a list of supported languages.
- Users can select their preferred language for voice input.
Browser Limitation Notice
- Some languages display an info icon next to them.
- When selected, the following notice is shown:
“Language may render as phonetic text instead of native script. This is a browser limitation.”
🐞 Bug Fixes
Messages
- Draft: Bulk tag option not available when attaching a matter to a draft message (#1848)
- Draft: Attaching drafts to matter results in 404 error (#1836)
- Draft: Bulk delete requires refresh to remove messages from draft (#1835)
- Select All button does not deselect all items across Messages and Memos modules (#1838)
Snail Mail
- Sent Snail Mail: Hide Add/Remove cover page option from Sent Snail Mail (#1841)
- Cover page status and action buttons not updating after Add/Remove action in Queued Snail Mail (#1840)
- Queued and Sent Snail Mail headers briefly appear and then disappear (#1816)
- Document preview scrollbars non-functional when sending snail mail (#1814)
- Module highlight disappears when right panel is opened (#1812)
- Cover page not included in preview when selected (#1811)
- Opening queued/sent mail from matter attachments does not navigate to respective module (#1810)
- Sent Snail Mail: Print time displayed in truncated format (#1805)
- DOCX files in Copy Service Orders missing snail mail button unless uploaded inside matter (#1791)
Fluent AI & OCR
- AI processing stops after disabling and re-enabling linking/summarizing/naming/tagging toggles (#1830)
- AI preference panel disappears after disabling feature until page refresh (#1829)
- No text limit on delimiter causes 500 error instead of validation message (#1828)
- Delimiter spaces removed automatically after typing (#1825)
- Default delimiter reappears after adding new delimiter (#1823)
- Fluent OCR AI document linking less reliable than PDFgear OCR documents (#1782)
Dictation
- Spacing required between languages and their indications in dropdown (#1833)
- Dictation switches to English mid-session when using another language (#1827)
- Language widget does not close automatically (#1822)
- Dictation widget fluctuates while typing with keyboard (#1158)
- Cursor visibility required while using dictation widget (#1154)
Tasks & Events
- Assigned staff tooltips truncated when switching case (#1768)
- Task due date field flickers when typing in description (#1312)
Release Notes - Version 1.0.48
Release Date: February 06, 2026
🐞 Bug Fixes
- Premium Copy Service Orders: Carrier address not fetched from ordering firm (#1792)
- Messages: Deleted messages reappear when deleting quickly (#1783)
- Copy Service Firm: Permission error after clicking Next on Select Provider during impersonation (#1784)
- Copy Service Orders: Error page shown when selecting Billing Party and Recipient (#1788)
Release Notes - Version 1.0.47
Release Date: February 02, 2026
✨ New Features
Personal Signature for Document Merge (#1770)
Users can now create and manage a personal signature that can be merged into document templates.
Signature Configuration:
- Available under My Profile → Signature
- Users can add a signature using one of the following methods:
- Draw signature directly
- Upload signature in supported formats: PNG, JPEG, GIF, or BMP
- A signature preview is displayed below the input area
Actions:
-
Cancel
- Discards the drawn or uploaded signature
-
Save
- Saves the signature and makes it available for document merge
Additional Capabilities:
- Users can edit their signature at any time
- Signature update history is maintained and displayed
✨ Enhancements
Support for .TIF / .TIFF Attachments and Uploads (#1765)
- Added support for .tif and .tiff files
- Supported via:
- Email attachments
- Drag-and-drop uploads
- Files are automatically converted to PDF upon upload for previewing
🐞 Bug Fixes
Word Templates
- Template Archive: DOCM files incorrectly display “File appears to be corrupted” message (#1775)
- Save As: Templates saved with a period (.) in the filename generate unknown document type and unavailable preview (#1769)
- My Account → Word Templates: Templates uploaded via “Save as new template” lack preview and PDF button (#497)
- My Account → Word Templates: Downloading template archive returns a 500 error (#1773)
Permissions & Access Control
- General Staff: Unable to delete own-created data (#1763)
- General Staff: Permission issues when editing or deleting own activities (#1757)
- General Staff: Deleting own-created activities results in 403 error (#1758)
- General Staff: Deleting own-created copy service orders results in 403 error (#1750)
- General Staff: Unable to delete own-created Settlements and Time Entries (#1762)
- Read-only user: Privilege issues resulting in 403 errors (#1774)
- Vendor firms: Privilege issues across all accessible modules (#1766)
Super Admin & Super User
- Privilege issues under My Account (#1761)
- API Tokens: Creating new token results in 403 error (#1760)
- Calendar Feed: Enabling iCalendar results in 403 error (#1759)
- Your Settings: Theme changes and message composition line changes result in 403 error (#1756)
- Gmail Signature: Saving signature results in 403 error (#1755)
- Gmail Account: Disconnecting existing account results in 403 error (#1754)
- Impersonation: Creating a matter returns 403 error (#1749)
- Impersonation privilege issues causing 403 errors (#1752)
- Impersonation: Creating copy service orders returns 403 error (#1748)
- Impersonation: Creating activities returns 403 error (#1751)
Messaging & Time Entries
- Time Entry footer totals calculated based on pagination instead of all entries (#1243)
- Gmail/Outlook: When switching a message thread between matters, the matter label does not update (#1745)
Other Fixes
- Vendor firm (Gemini): Login fails with unexpected error and 403 API responses (#1753)
Release Notes - Version 1.0.46
Release Date: January 23, 2026
✨ New Features
Activity Label Consolidation (#1716)
Consolidated activity labels to reduce noise and improve clarity in the activity timeline.
- Event Created and Event Updated are now shown as Event
- Task Created, Task Updated, and Task Completed are now shown as Task
- Task Deleted and Event Deleted remain unchanged
- Historical activity items are unchanged at this time
Reports Module: Staff Productivity, Tasks, Contact Exports & Access Logs (#1747)
Introduced a centralized Reports module that enables admins and authorized staff to generate, preview, and export operational reports. This feature improves visibility into staff productivity, task distribution across cases, contact data management, and matter access auditing.
The Reports module includes multiple report types, each with advanced filtering, preview functionality, Excel export, and consistent Select All / Clear controls for multi-select filters.
Reports Included
1. Staff Productivity Report
Tracks staff activity within a selected date range.
Filters
- Date Range (Required)
- Start Date
- End Date
- Staff Members (multi select)
- Select All
- Clear
Metrics to Include
- Activities Created
- Tasks Created
- Tasks Updated
- Tasks Completed
Output Columns
- User
- Activities
- Tasks Created
- Tasks Updated
- Tasks Completed
- Total Actions
Actions
- Preview
- Excel Download
2. Tasks Per Case Report
Provides insight into task workload and completion status per case.
Filters
- Task Due Date Range
- Tasks with no due date are always included
- Case Matter Status (multi select)
- Select All
- Clear
Output Columns
- Case Name
- Case Number
- Status
- Total Tasks
- Incomplete Tasks
- Completed Tasks
- Last Updated Date
Actions
- Preview
- Excel Download
3. Contact Exports Report
Allows exporting contact records based on role and data availability.
Filters
- People Type (Required) (multi select)
- Select All
- Clear
- Has Email
- Yes / No / Either
- Has Address
- Yes / No / Either
Output Columns
- Name
- People Type
- Phone
- Address
- Address 2
- City
- State
- Zip
Actions
- Preview
- Excel Download
4. Matter Access Logs Report
Audit log showing staff access to matters.
Filters
- Date Range (Required)
- Group By
- Staff Member
- Case Matter
- Staff Members (multi select)
- Select All
- Clear
Output Columns
- Staff Member
- Case Matter
- Case Number
- Access Count
- First Access Date/Time
- Last Access Date/Time
Actions
- Preview
- Excel Download
Select All / Clear Functionality (Global Requirement)
Description All multi-select filters across the Reports module include Select All and Clear options for improved usability and consistency.
Expected Behavior
- Select All selects all available options
- Clear removes all selected options
- UI updates immediately without page refresh
- Preview and Excel exports reflect current filter selections
🐞 Bug Fixes
Reports
- On navigating to Staff Productivity and Matter Access Logs, the left panel switches to the Matter module (#1744)
- Total Actions column in preview not updating when metrics are toggled, while Excel updates correctly (#1743)
- Re-enabled metrics show 0 counts in preview after regeneration (#1742)
- Excel download excludes rows with 0 values shown in preview (#1740)
- Clear option missing in date range fields (#1739)
- Excel shows empty cells instead of 0 values (#1737)
- Preview table column names do not match Excel export (#1736)
- Incorrect page header names for Staff Productivity and Matter Access Logs (#1735, #1734)
- Partial preview results shown after unchecking filters (#1733)
- Excel downloads even when preview is not generated (#1732)
- Staff member initials not visible correctly in dropdown selections (#1729)
- All results displayed when no filters are selected (#1728)
- Clear option under Staff Members not working properly (#1727)
- Contact Exports returns 500 error when Email/Address filters are not set to Either (#1726)
- Selected People Type not displayed after selection (#1724)
- Users with no activities not consistently displayed with zero values (#1723)
- Date ranges missing from Excel filename and worksheet (#1722)
- Future date ranges allowed for report generation (#1721)
Activities & Tasks
- Event deleted activity missing “Event Deleted” tag (#1720)
- Switching task matter removes existing tags and list highlight inconsistencies (#1719)
- Newly created events not highlighted until selected (#1718)
- Switching event matter removes existing tags (#1717)
- Activity search performance causes application freeze (#1714)
Premium & Documents
- Matter files selectable again after refresh in Copy Service Orders (#1691)
- Previously attached files removed when adding matter files (#1690)
- Truncated tooltip for document download in batch scan view (#1689)
- PDF summary not visible in activity description after linking to matter (#1684)
Messaging & UI
- Attachment icons missing in print preview for Gmail/Outlook messages (#1477)
- Uniform Assigned Number input fields too small in High Contrast Theme (#1382)
- Uniform Assigned Number dropdown visibility issues in Dark Theme (#1381)
Copy Order
- Order preview not loading when creating repeated orders for the same matter (#630)
Release Notes - Version 1.0.45
Release Date: January 16, 2026
✨ New Features
Feature Request: Allow non-linked tasks to be assigned to the matter after creation (#1709)
Implemented and enhanced task flexibility by allowing tasks to be linked or moved between matters after creation.
Functionality Overview:
- Matter selection is now optional when creating a new task.
- Tasks created without a matter can be linked later via the Edit Task form.
- For tasks already linked to a matter, a Switch Matter button is available in the task preview panel.
- Users can move a task to another matter using the switch option.
- After switching the matter:
- An activity description is created indicating the matter move.
- A corresponding note is displayed below the tasks comments.
Premium Feature Fluent AI – AI-Enabled Document Processing Configuration in Firm Settings (#1699)
Introduced Fluent AI document processing configuration within Firm Settings, allowing firms to control how newly uploaded PDF documents are handled using AI.
This feature enables automated batch scan detection, AI-based case matter linking, and optional document summarization, naming, and tagging. All configurations are applied at the firm-wide level and affect document processing across the system.
Location:
Firm Settings → AI-Enabled Document Processing
General Rules:
- Applies only to PDF documents
- Applies only to new uploads in Unsorted Documents
- Excludes:
- Historical documents
- Email attachments
- Configured at the Firm Settings (firm-wide) level
- Applies only to documents Unsorted Documents
Configuration Options:
1. Automatically Detect and Process Batch Scans
Toggle: ON / OFF
Default State: ON
Behavior:
- Fluent AI scans incoming PDFs for separator sheets.
- Automatically splits and processes documents as batch scans.
2. Automatically Link Documents to Case Matters with AI (Premium Add-On)
Toggle: ON / OFF
Behavior:
- Fluent AI parses unsorted documents.
- Analyzes only the first few pages for faster processing.
- Automatically links documents to the most relevant case matter.
- Assigns a basic document name based on document contents.
Limitations:
- No document summaries are generated.
- No activity tags are applied.
3. Summarize, Name, and Tag Documents with AI (Premium Add-On)
Toggle: ON / OFF
Behavior:
- Enhances automatic linking by:
- Generating document summaries
- Renaming documents
- Applying relevant activity tags
- Fluent AI analyzes the entire document contents.
✨ Enhancements
Document Processing
- Document Processing: After disabling the Automatically Linking, Summarizing, Naming, and Tagging the pdf is still getting linked, summarized and renamed. (#1688)
- Document Processing: After uploading the case-related pdf, the pdf gets linked to the matter with the updated name, but no tag is automatically added to the pdf. (#1687)
Accessibility & Themes
- High contrast Theme: Scroll bar on left section isn’t shown properly when scrolled because of dark bg color and on hover the scroll bar’s inner pointer is visible in gray. (#1386)
🐞 Bug Fixes
Tasks
- Task cannot be marked as complete showing error in API requires assignee (#1713)
- Task: The Date Due field in the Task editor fluctuates when text is added. (#1708)
- Task: When the edit button is clicked, the completion summary editor appears for a second before the task editor shows. (#1707)
- Task: On entering lengthy input in the comment and Completion Summary results in 500 error. (#1706)
- Task: When a task’s matter is changed, the activity is updated, but no note is created for that activity. (#1712)
- Task: When the matter is switched in a task, the previously added notes are removed from the activity description, leaving only the most recent note. (#1711)
- Task: If the comments notes are removed from the activity description and a new comment is added, the delete notes begin to appear. (#1697)
- Task: If the Activity Description of a comment is changed and another comment is added, the updated description gets deleted. (#1696)
- Task: The task edit update notes aren’t displayed under the Activity Description. (#1695)
- Activity Details Not Persisting After Task Completion and Reopen – API Returns 404 on Update (#1030)
Messages
- Messages: More than 1 line cannot be added to drafts in signature, need to press backspace 3-4 to remove that line. (#1704)
-
Message Subject text intermittently disappears while typing (#1700) - Message: The images in the fluent message appear broken (including signature images) in Gmail and Outlook inboxes. (#1698)
JET Filings
- JET Filings: Unfixable validation errors for the classify as field occur when the document is selected via double-click. (#1705)
APIs
- Addresses APIs: Getting the “CSRF token mismatch.” message and put API do not have a request body. (#423)
Release Notes - Version 1.0.44
Release Date: January 09, 2026
✨ New Features
Attach Email to Case: Inline Activity Tags Support (#1673)
Enhanced the existing Attach to Case feature to allow users to assign activity tags while attaching emails to a case matter.
Functionality Overview:
- Users can select one or more emails using the checkbox.
- Clicking Attach to Case opens the Attach Message to a Case right panel.
- A new optional Tags dropdown is displayed in the panel.
- The dropdown displays all available activity tags.
- Users can select one or more tags as needed.
- Clicking Attach links the email to the selected matter.
- The selected tags are added to the attached email activity.
Task Activities: Include Comments in Activity Description for Searchability (#1536)
Enhanced task activity tracking by including task comments and completion notes in the activity description to improve searchability.
Functionality Overview:
- When a user adds a new comment to a task, the comment is appended to the existing activity description.
- Existing activity descriptions are preserved and not replaced.
- When a task is completed with a comment, the completion comment is also added to the activity description.
- Activity search is enhanced, allowing users to search tasks using the added comments and completion notes.
🚀 Improvements
Document Processing
- Uploaded PDF files are no longer removed from Unsorted Documents without being linked to a matter. Improved. (#1685)
🐞 Bug Fixes
Messages
- Removing the signature and adding text with new lines no longer causes the draft to be saved with an empty body. Fixed. (#1610)
Premium Copy Service Orders
- Notes previously added to a copy service order are now visible when editing the order. Fixed. (#1648)
- Text limit validation is now enforced in the Notes field. Fixed. (#1656)
- The Carrier Claim Number field now displays an error message when the character limit exceeds 255 characters. Fixed. (#1665)
Documents & Files
- Unsorted documents no longer appear attached to matters in preview while also remaining in Unsorted Documents. Fixed. (#1674)
- Attaching the same unsorted document to another matter no longer results in a 500 server error. Fixed. (#1674)
- DOCX files now download with the correct .docx extension instead of .docm. Fixed. (#1676)
- Switching a case matter no longer truncates the Recent PDF preview. Fixed. (#1672)
- Clicking Add Activity Description after linking documents to a matter no longer triggers a Ziggy error. Fixed. (#1683)
- PDF summaries are now visible in the activity description after linking documents to a matter. Fixed. (#1684)
Copy Service Orders
- The Access to Matter Data section now displays complete Full Access information. Fixed. (#1677)
- Completed orders no longer return a 404 error when opening invoices in a normal firm. Fixed. (#1680)
- In Premium firms, the Create Matter and Open Invoice buttons now display with proper spacing when an order is completed without creating a matter. Fixed. (#1682)
Themes & Accessibility
- In Dark Theme, the Uniform Assigned Number dropdown is now clearly visible under Branch Offices, Parties, and JET Filings. Fixed. (#1381)
- In High Contrast Theme, the text input area for Uniform Assigned Number fields now displays at an appropriate size across the platform. Fixed. (#1382)
Release Notes - Version 1.0.43
Release Date: December 19, 2025
✨ New Features
Switch Documents Between Case Matters (#1166)
Implemented a new feature allowing users to switch a document to a different case matter.
Functionality Overview:
- When a user opens a document’s right panel, a Switch Case Matter button is displayed.
- Clicking the button displays a Select New Case Matter dropdown.
- Users can select a case matter as needed.
- Two buttons are available: Save and Cancel.
- On clicking Save, a success message is displayed and the document is moved to the selected case matter.
- After switching, the document is no longer displayed in the previous case matter and appears only in the newly selected case matter.
Scheduled Send for Outgoing Emails/Messages (#1628)
Implemented a new feature allowing users to schedule outgoing messages for a future date and time.
Functionality Overview:
- In the New Message form, a Send Later button is added at the bottom.
- Users must fill in the subject, body, matter, and attachments before scheduling.
- Clicking Send Later displays the Send Message At section.
- The section contains the following fields:
- Send Date field
- Send Time field
- Validation is applied when a past date or time is selected, displaying the error message:
“Scheduled time must be in the future.” - Two buttons are available:
- Scheduled Send
- Cancel
- Clicking Cancel returns the user to the message creation form.
- Clicking Scheduled Send schedules the message and displays a success message.
- In the message preview, a label is displayed (for example: Scheduled to send: 8:30 AM Tomorrow).
- All scheduled messages are displayed in the Scheduled view.
- When the message is sent at the scheduled date and time, it is removed from Scheduled and displayed in Sent.
- A Cancel Scheduled option is available in the message preview; clicking it cancels the scheduled message so it will not be sent.
Premium Firm > Copy Service Orders: New Party Linkers (#1653)
Enhanced Premium Copy Service Orders by adding new party linking functionality for the following fields:
- Requesting Attorney
- Claims Adjuster
- Ordered By
Recent PDFs: Display Activity Tags Inline and Filtering (#1664)
Implemented enhancements to the Recent PDFs module for better visibility and filtering of activity tags.
Enhancements:
- Activity tags are displayed inline in the Recent PDFs table.
- Users can filter documents using multiple tag selections.
- A filter column displays all selected tags.
- Only documents matching the selected tags are displayed.
- Users can remove selected tag filters directly from the filter column.
🐞 Bug Fixes
Messages & Scheduling
- When a message is scheduled and the message panel is closed or the user navigates to another page, the “Want to save first?” pop-up now appears correctly. Fixed. (#1670)
- Line feeds between paragraphs are no longer omitted when a drafted message is sent. Fixed. (#1609)
- After syncing Gmail and Outlook, fetched email signatures no longer appear empty or disappear after refresh. Fixed. (#1611)
Documents & Files
- Fixed a Ziggy error that occurred when opening a Recent PDF. (#1669)
- Switching a document’s case matter from the Files section no longer leaves the document displayed in the previous matter’s file list. Fixed. (#1668)
- ZIP file previews no longer return a 500 server error. Fixed. (#1667)
- Deleted documents no longer appear in Firmwide Activities, Matter Activities, or Matter Files. Fixed. (#1626)
- Deleting older Unsorted Documents no longer navigates users away from the current page. Fixed. (#1627)
Messages – Attach to Case
- Attaching sent messages to a matter no longer redirects users to the Inbox. Fixed. (#1663)
Premium Copy Service Orders
- DaisyBill API token validation now displays the correct error message when fewer than 10 characters are entered. Fixed. (#1657)
- Claims Adjuster party data no longer displays “not specified” after linking and updating party details. Fixed. (#1655)
Release Notes - Version 1.0.42
Release Date: December 12, 2025
✨ New Features
Bulk Add Tags – Add Filter to “Add Tags” Panel (#1017)
Implemented a bulk Add Tag feature within Matters.
When selecting one or more activities via checkboxes, a Tag button now appears in the top action bar.
Functionality Overview:
- Clicking the Tag button opens the Adjust Tags right panel.
- Users can filter tags using a search box.
- Tags can be selected via checkboxes.
- Save assigns the selected tags to all chosen activities.
- Cancel closes the panel without updating tags.
Matter Dashboard > Summary and Dates: Office Dropdown Enhancements (#1565)
Improved the Office dropdown in Matter Details.
Office options now include:
- Office name
- Full address
After selection, both the office name and address are displayed as the selected value.
Link Multiple Emails to a Case (#1581)
Enabled the ability to link several emails to a matter at once in Messages.
Functionality Details:
- Selecting multiple emails shows the Attach to Case button.
- Opening the panel displays the count of selected messages.
- Includes a Matter search field for selecting the target matter.
- Attach links all selected messages and shows a success confirmation.
- Cancel closes the panel.
- Added validation:
“No attachable messages selected. Messages already linked to a case will be ignored.”
Premium Copy Service Orders: Invoice for Fulfilled Orders (#1649)
Added invoicing to Premium Copy Service Orders.
Highlights:
- In Fulfilled orders (Complete + Certificate of No Records), an Open Invoice button appears.
- Clicking the button downloads the order invoice (PDF).
- Invoice option is not shown for Open orders.
Premium Firm: Invoice Template Management in Branch Offices (#1650)
Branch Offices now include an Invoice Template section.
Functionality Overview:
- If no template exists, displays: No invoice template uploaded.
- Upload Invoice Template supports drag & drop or file selection.
- After upload, a preview is shown along with:
- Download Current Invoice Template
- History (User, Description, When)
- Upload Replacement Invoice Template
DaisyBill API Integration – Premium Firm Settings (#1651)
Added a DaisyBill API Integration panel in Premium Firm Settings.
Functionality:
- Users can configure a DaisyBill API Token for Workers’ Compensation billing integration.
- After configuration, the panel shows:
- DaisyBill API Token Configured
- Name
- Created Date
- A Delete button allows removal of the token.
Premium Copy Service Orders: Edit Pane for Open Orders (#1652)
Added an Edit option in Open Copy Service Orders after a local matter is created.
Features:
- New Edit Copy Service Order form includes:
- Checkboxes: SIBTF, RBA
- UR Denial Date (date picker)
- Date Served (date picker)
- Notes editor
- Save updates order details; Cancel closes the form.
- Updated details appear in the order preview.
Preferences for Calculating Unreviewed or Stale Matters (#1659)
New preferences allow customization of how Unreviewed Matters are calculated.
Options:
- Configurable timeframes: 45, 60, 90, 180 days (previously fixed at 30).
- Toggle between Unreviewed or Stale behavior:
- Unreviewed: No review in the selected timeframe.
- Stale: No non-hidden activity by the assigned user in the timeframe.
- Added a cog icon in the Dashboard panel for accessing these settings.
Tooltip Behaviors:
-
Unreviewed Matter:
“Matters listed are assigned to you and have not been reviewed in the past X days…” -
Stale Matter:
“Stale matters are those assigned to you where no non-hidden activity was created in the past X days.”
Allow Tags to Trigger Workflows (#1660)
Enhanced automation workflows to trigger when a tag is added to an activity.
Functionality:
- When editing tags or descriptions on activities (Tasks, Copy Orders, Documents, JET Files, Messages, Memos), workflow triggers are checked.
- To prevent duplicate triggering:
- Workflows only activate if the creation/update is within a short timeframe.
- Existing
automation_idprevents re-triggering the same workflow.
- After ~5 minutes, updates no longer trigger workflow automation.
JET File: Automatic Memo on Failed Submission (#1559)
When a JET File submission fails, the system now:
- Automatically creates a Memo with details of the failure.
- Sends a notification to the submitting user including a link to the file.
🐞 Bug Fixes
Unreviewed / Stale Matters
- Changing the Time Period (days) updates Stale Matters correctly but previously did not refresh Unreviewed Matters. Fixed. (#1662)
Messages – Attach to Case
- Checkbox remained checked after attaching messages to a matter. Fixed. (#1661)
- Rejected/Merged statuses in Fulfilled Copy Orders did not show invoice option. Fixed. (#1658)
- Selecting/unselecting additional messages after opening the panel did not update the attach count. Fixed. (#1646)
- Attach button stayed enabled even when no checkboxes were selected. Fixed. (#1645)
Premium Features
- Branch Office > Invoice Template: Missing upload drop zone restored. Fixed. (#1654)
- Copy Service Orders: Party details not disappearing after unlink + refresh. Fixed. (#1642)
- Standard SDT template not merging party data. Fixed. (#1641)
Activities & Templates
- Merged templates could not be deleted from activities. Fixed. (#1643)
Workflows
- Editing action from Task → Event triggered role-array validation error. Fixed. (#1617)
Matter Dashboard
- Primary branch office labeling & address display corrections. (#1565)
Calendar
- Events moved to new matters still displayed in old matter’s activity list. Fixed. (#500)
JET File
- Feature Request: When a JET File submission fails, create a memo and notify the submitting user of the error along with a link to the file. Fixed. (#1559)
Word Templates: Letterhead behavior and expectations (#1564)
- If there are just whitespaces in the header of the template, the letterhead header (if any) will overwrite those.
- If there is some content in the header of the template and the letterhead’s header is empty, the template header should not get erased.
- When Letterhead has a header AND template has a header, the template header takes precedence.
- If there are just whitespaces in the footer of the template, the letterhead footer (if any) will overwrite those.
- If there is some content in the footer of the template and the letterhead’s footer is empty, the template footer should not get erased.
- Leave the headers/footers of subsequent pages intact when “different first page” is selected.
- Fixed issue where letterhead content shifted to page 2 and appeared in all headers even when “different first page” was enabled.
Release Notes - Version 1.0.41
Release Date: December 01, 2025
✨ New Features
Feature: Automatic Backup of Files to Dropbox (#1371)
Introduced automated one-way backup of Matter Files to Dropbox, preserving the tag/folder structure from Matters → Files.
Functionality Overview:
- One-way write (not sync) — deleted files inside FluentCase remain in Dropbox.
- Folder/tag structure is mirrored exactly.
- New revisions overwrite previous versions.
- Duplicate filenames overwrite without validation.
- Extra files already in Dropbox are ignored.
- Timing is flexible; near-real-time is desired.
- Initial version uses a basic async job; optimization will follow.
- Trigger behavior (per-matter or per-doc) TBD.
Feature: Automatic Backup of Files to Google Drive (#1629)
Google Drive backup implemented with the same rules and behaviors as Dropbox.
Functionality Details:
- New revisions overwrite older copies.
- Duplicate filenames overwrite without checks.
- Extra/legacy files are ignored.
- Same async behavior and timing expectations as Dropbox.
Feature: Copy Service Orders – Additional Enhancements (#1630)
Enhanced Copy Service Orders functionality for premium vendors and open orders with deeper Matter Party integration.
Major Enhancements:
- Display
opposing_counseldata fromdenormalized_requestin View.jsx. - Allow linking Matter Parties to represented contacts when a
vendor_matter_idexists. - New party actions:
- Link to Party
- Open Parties
- Update from Party Data
- Unlink
- Contact comments (
Contact.comments) now displayed for each represented contact. - Features implemented across:
- Subpoenaed Party
- Employer
- Requesting Attorney
- Applicant
- Opposing Counsel
- Successful updates trigger confirmation messages and UI refresh.
🚀 Improvements
Federal Holiday Warnings for Tasks & Events (#1640)
When creating or editing Tasks or Events, the system now displays a warning if the selected date matches any U.S. Federal Holiday.
Holidays Included example(2025):
| Date | Holiday |
|---|---|
| Wednesday, January 1, 2025 | New Year’s Day |
| Monday, January 20, 2025 | Martin Luther King Jr. Day |
| Monday, May 26, 2025 | Memorial Day |
| Thursday, June 19, 2025 | Juneteenth National Independence Day |
| Friday, July 4, 2025 | Independence Day |
| Monday, September 1, 2025 | Labor Day |
| Monday, October 13, 2025 | Columbus Day |
| Tuesday, November 11, 2025 | Veterans Day |
| Thursday, November 27, 2025 | Thanksgiving Day |
| Thursday, December 25, 2025 | Christmas Day |
Automatically Add Holidays to Firm Calendar (#1181)
A new preference allows firms to automatically populate national holidays on the firm calendar by parsing a public holiday feed (such as Google’s).
Activity Permissions for Staff Users (#1625)
To enhance security and control:
- Staff can edit or delete only their own activities.
- Allowed only within 72 hours of activity creation.
🐞 Bug Fixes
Workflows
- Activity saved with tag + description triggers not creating actions. (#1638)
- Editing fallback user to “None” shows invalid ID error. (#1623)
- Staff Role errors when Fallback User is None. (#1622)
- Saving activity without tag but with description trigger not performing actions. (#1619)
- Changing Task → Event causes preview error about assignee role array. (#1617)
Premium Copy Service Orders
- After unlinking a party, details still displayed until next update. (#1637)
- Linking Applicant shows “Invalid contact type.” twice. (#1636)
Calendar & Events
- “From Date” calendar appears behind Calculate Date popup. (#1633)
- After creating an event, reopening Calculate Date shows “e.getTime is not a function.” (#1634)
- Disable drag-and-drop interactions on mobile devices. (#822)
Backup Modules
- Navigating to “Backup Files to Google Drive” changes left-panel modules incorrectly. (#1632)
Tasks
- Editing due date via Calculate Date does not enable Save until new date selected. (#1635)
File Archive
- Error popup overlaps close icon; icon repositioned. (#1621)
Activities
- Deleting a document does not close right-side preview or refresh list. (#1620)
Contact Merge
- 1 phone + 1 fax number shows as Phone 1 and Fax 2 incorrectly. (#1563)
Release Notes - Version 1.0.40
Release Date: November 21, 2025
✨ New Features
Feature: Automation Workflows – Feature Requests (#1608)
Implemented enhancements in Automation Workflows for task and event actions, focusing on improved assignee selection.
Improvements include:
-
Assignee Type Options:
- Staff Role (with fallback user)
- Select User
-
Select User:
- User can select any active firm user from the dropdown.
- Create Task: Only one assignee can be selected.
- Create Event: Multiple assignees can be selected.
- In the action preview, only the selected assignee(s) are displayed.
- Validation: Task/Event actions must specify a user assignee when Assignee Type is “Select User”.
-
Staff Role (with fallback user):
- Staff Role dropdown: Choose a staff role (e.g., Attorney Responsible, Attorney Handling, etc.).
- Fallback User dropdown: Mandatory selection of one active firm user.
- Behavior:
- If the matter has the assigned staff for the selected role, that staff member is set as the assignee.
- If no staff is assigned in the matter, the selected fallback user is used.
- In the action preview:
- Shows the assignee role (e.g., Assignee: Attorney Responsible).
- Displays an informational message:
If no Attorney Responsible is set, the fallback user will be assigned.
- Validation: Task actions assigned by role must include both a staff role and a fallback user to assign if no staff has that role.
🐞 Bug Fixes
- Workflows: Tasks and Events were being created without selecting staff role or fallback assignees, without showing any error. (#1618)
- Workflows: Task action preview does not display staff role user and fallback user. (#1616)
- Workflows: Action (Create Task) with Staff Role assignee type does not work on the first try. (#1615)
- UI: Some opened modules had no indication in top view or inside a matter. (#1085)
Release Notes - Version 1.0.39
Release Date: November 17, 2025
✨ New Features
Feature: Automation for Auto-Creation of Tasks and Events Based on Activity Triggers (#1607)
Implemented an Automations feature that allows firms to define rules which automatically create tasks or events when specific types of activities are created.
This feature enables workflow automation — for example:
“When an activity with tag Court Filing is created, automatically create a follow-up task to call the client.”
The goal is to reduce manual effort and ensure consistent follow-up actions on key activity types.
Functionality Overview:
Automations Management (CRUD)
- Users can create, edit, view, and delete automation rules.
- Automations can be activated or deactivated.
- When deactivated, the automation flow is not triggered even if matching activity is created.
- Deleted automations are soft-deleted from the database.
- Once deleted, triggers and actions no longer run.
- Automations belong to a specific firm (firm-scoped).
Triggers
Each automation can have one or more triggers:
- Tag trigger: Fires when an activity includes specific tags.
- Description trigger: Fires when an activity’s description matches a pattern (substring or regex).
- All triggers must match (AND logic) for the automation to run.
Actions
Supported action types:
- Create Task
- Create Event
Actions execute sequentially based on execution_order.
Configurable fields include:
- Title
- Description
- Date offsets
- Priorities
- Assignees
Additional behavior:
- Created tasks/events inherit the same matter as the triggering activity.
- When
due_offset_days = 0, the task’s due date = activity date (same-day due date).
Recursion Prevention
- Activities created by an automation are marked with
created_by_automation_id. - Automations skip execution if triggered by activities they created themselves (prevents infinite loops).
- Other automations can still trigger from those activities.
Permissions
- Only firm users can manage automations for their firm.
- Automation execution happens within firm context and user permissions.
UI
Automations List Page
- Table includes: name, status, trigger count, action count.
- Filters: search by automation name.
Automations Create/Edit Page
- Form to configure name, triggers, and actions.
- Save button validates required fields.
🐞 Bug Fixes
- Automations > Actions: Task priority field not showing in preview; Event action shows incorrect Event Type field. (#1606)
- Automations > Actions: Priority resets to Normal after saving even when set to High/Low. (#1605)
- Automations: “Due Offset (days)” and “Start Offset (days)” accept negative values. (#1604)
- Automations: Active column filter not functional. (#1603)
- Automations: Selected automation remains highlighted after closing preview or switching pages. (#1602)
- Word Templates: 500 errors on prepare-template and merge-template APIs. (#1601)
- Automation: Automation activity created for regular tasks that do not match triggers. (#1600)
- Automation: Required field error messages display field names in code format. (#1599)
- Automation > Actions: Event Type “Start Time” dropdown misaligned; time unselects on blank-area click. (#1598)
- Automation: Due date shown twice in automation activity description. (#1597)
- Automations/Workflows: No error when saving automation without triggers/actions. (#1596)
- Automations: Activate & Deactivate buttons visually differentiated. (#1595)
- Automations/Workflows: Deleting an automation navigates to “Automation Not Available”. (#1594)
- Premium Copy Service Orders: Updating status after uploading files triggers two 500 errors. (#1591)
- Premium Copy Service Orders: PDF/DOCX uploads throw error after matter creation. (#1590)
- Gemini > Copy Service Order: Completed order’s history status is editable. (#1588)
- Copy Service Order – Premium Firm Refinements. (#1535)
- Letterhead Merge: Do not merge header/footer if empty or whitespace only. (#1532)
- Copy Service Order: Recipient dropdown in “Delivery of Additional Copies” gets stuck while scrolling. (#642)
- Parties: Initials in party list do not update after name change until hard refresh. (#169)
Release Notes - Version 1.0.38
Release Date: November 04, 2025
✨ New Features
Feature: Implement “Related Cases” on Matter Dashboard (#1579)
Introduced a new “Related Cases” feature within the Matter Dashboard that allows users to link related matters, share activities across them, and manage relationships seamlessly.
Functionality Overview:
-
Related Matters Section
- Added a new “Related Matters” grid section displaying all currently linked matters.
-
Add Related Matter
- Added an Add button to include related matters.
- Upon click:
- A dropdown labeled “Select Related Matter” appears.
- Displays staff initials below the field after selection.
- On hover, a tooltip shows the staff member’s full name.
- Clicking Save adds the related matter instantly and displays:
✅ “Related matter added”
-
Remove Related Matter
- Each related matter includes a “Remove from group” button.
- On click:
- Shows a confirmation alert.
- Upon confirmation, removes the matter from the group and grid.
-
Activity Sharing Across Related Matters
- Added a new toggle in the Activity (New/Edit) modal:
- “Share this activity with related cases”
- When ON, the activity appears in all linked matters’ activity lists.
- Shared activities display a link icon in the preview.
- Tooltip on hover: “Shared with related matters.”
- When a matter is removed, shared activities related to it are automatically removed.
- Added a new toggle in the Activity (New/Edit) modal:
📝 Note: Linking one matter to another creates a bi-directional, cumulative relationship across all linked matters.
Example:
If Case 1 links to Case 2, and Case 2 links to Case 3 →
All three cases (1, 2, 3) display as related.
When one is unlinked, it becomes isolated while the remaining stay connected.
Feature: Message Compose – Upload Attachments from Local Filesystem (#1558)
Enhanced the message composition experience by allowing users to upload local attachments directly from their system.
Functionality Details:
- Added the ability to upload local files in the Message creation form.
-
Drafts:
- Draft emails with local attachments (without a matter) retain attachments correctly after saving.
-
Email Sent (Without Matter):
- Emails sent without a selected matter now correctly include local attachments.
- Attachments do not appear under Unsorted Documents.
-
Email Sent (With Matter):
- Attachments appear correctly under Matter Files and in Activities.
-
Draft Clearance:
- When sending a draft with attachments, the draft is cleared, and the sent email appears properly in the Sent folder.
🚀 Improvements
Copy Service Order – Premium Firm Refinements (#1535)
Refinements made for Premium Copy Service Orders.
- During Order Creation, added fields for:
- Defense Attorney UAN
- Employer Address
- Applicant Address
- When a normal FluentCase firm submits an order containing this data:
- The data is now captured correctly in the Premium Copy Service Matter.
- When the Premium Copy Service creates a case:
- The order is automatically marked as Acknowledged.
-
Firm Settings:
- Copy service order preferences are now hidden for both normal and premium copy services.
- A new preference allows customers to select merge templates directly from Order Details.
-
Word Template Support:
- Added support for merge tags using:
COPYSERVICEORDER:id
- Added support for merge tags using:
🐞 Bug Fixes
-
Premium Copy Service Orders
- Fixed error where previewing attached documents displayed “Copy Service Order Not Available.” (#1583)
- Fixed issue where users were unable to upload files other than PDF and DOCX, receiving the error “Upload failed. It is unclear why.” (#1587)
- Fixed issue where users were unable to attach documents in Copy Service Orders — after attaching and saving, the files did not appear in the preview or inside the order form. (#1570)
-
File Upload
- Fixed improper error message when uploading invalid or unacceptable file types in Copy Service Orders and General (Left Panel) Upload. (#1584)
-
Messages
- Fixed improper error message when uploading invalid file types via local file upload. (#1575)
- Fixed issue where removed attachments reappeared after page refresh. (#1572)
- Prevented duplicate document uploads in message attachments. (#1573)
- Fixed issue where uploaded local files were retained even after removal, requiring the user to delete them again. (#1586)
- Fixed issue where, if a linked account and another account received mail and replied to it, the second included account was not added to the “To” list. (#1113)
-
Related Matters
- Fixed tooltip truncation for staff member names on hover. (#1582)
-
Activities
- Fixed issue where documents attached to hidden activities appeared in File Manager or “Attach Document from Matter” widget. (#1585)
- Fixed issue where “New Activity” form opened incorrectly from Recent Activity after creating an activity. (#1569)
-
Server Error
- Resolved error when creating a matter from Premium Copy Order Service Firm. (#1574)
-
Email Accounts
- Fixed extra paragraph spacing in signature rich text fields. (#1576)
-
Calendar Categories
- Prevented duplication of event categories during creation. (#1561)
-
Copy Service Order
- When merging a form (Word Template) using
COPYSERVICEORDER:id, the document is now saved back to the corresponding copy service order in addition to the normal save behavior. (#1571)
- When merging a form (Word Template) using
Release Notes - Version 1.0.37
Release Date: October 27, 2025
✨ New Features
Feature: Combine Images Along with PDFs (#1484)
Implemented enhancement in the Combine PDF feature.
- Users can now combine PDFs and images into a single PDF file.
- Workflow:
- Select multiple PDFs and images.
- Click the Combine Multiples PDF button.
- Enter a name for the combined file.
- The output is always in .pdf format, regardless of whether combining PDFs only or PDFs with images.
Feature: Messages/Memos – Sort Read and Unread Messages (#1405)
Added filtering for Read and Unread messages in the Inbox.
-
Filters added in the Inbox column: All, Read, Unread.
- All: Displays all messages (read and unread). Default selection.
- Read: Displays only read/opened items with counts.
- Unread: Displays only unread items with counts.
- Filter works in combination with search functionality.
- This filter is only available in the Inbox.
Feature: Admin Tool for Billing Codes (#1161)
Added a new module for managing billing codes in Firm Settings.
-
Billing-Codes module displays a table with columns:
- Task Code, Activity Code, Type, Description, Quick Code, Priority.
- Admin can create new billing codes using the Plus button:
- Form fields: Shortcut (required), Type (Time/Expenses dropdown), Task Code, Activity Code, Display Order, Description (required).
- Validation: Shortcut and Description are mandatory.
- Save and Cancel buttons available.
- Admin can edit existing codes:
- All fields pre-filled.
- Save or Cancel changes.
- Admin can delete existing codes:
- Delete button appears in the preview.
- Confirmation alert shown before deletion.
- Created and updated billing codes appear in the table with search and filter capabilities for Task Code, Activity Code, Type, Description, and Quick Code.
Feature: Add Scrolling to Display First Error (#1476)
Enhanced form validation experience.
- In the Injury Form, when clicking the Save button:
- The page automatically scrolls to the first validation error field.
- This improves user experience by highlighting where input corrections are needed immediately.
Feature: Event Type Preference (#1474)
Implemented customizable default event category preference.
- In the Create/Edit Event form:
- Users can select an event category and click the blue link “Use {categoryName} as default event category” to set it as default.
- When creating new events, the selected default category auto-populates.
- Users can change or clear the preference:
- After setting, the link text changes to “Clear {categoryName} as default event category”.
- Clicking this clears the saved default preference.
Feature: Merge Duplicate Contacts in Rolodex (#1345)
Implemented a powerful contact merge feature to remove duplicates in the Rolodex.
- Users can now merge two contacts or companies directly from the Party Preview Panel.
- A new green “Merge Contact” button appears below the Online Presence section.
- Clicking the button opens the Merge Contact Form Panel with a confirmation warning:
Warning:
This action will merge another contact into the selected contact. The merged contact will be deleted. This action cannot be undone. -
Form Layout:
- Source Contact (Keeping): Displays name and address.
- Select Contact to Merge (Will Be Deleted): Includes a search bar to find the contact to merge.
- After selecting the contact, a Field Comparison Table appears showing:
- Columns: Field, Contact 1 (Keeping) ✓, Contact 2 (Deleting) ✗.
- Empty fields in the source contact are automatically filled with data from the selected contact.
- Fully identical duplicate data is skipped to avoid redundancy.
- A Child Records Table lists related records:
- Columns: Record Type, Source Contact, Selected Contact (Will Be Moved).
- Types include Addresses, Phones, Emails, Matters (as a Party).
- Duplicate child records (identical fields) are automatically removed.
- The table displays counts of records that will be moved.
-
Linked Matters:
- If the source contact and selected contact are linked as parties of matters,
after the merge, the source contact will now appear as the party in those matters
previously linked to the deleted contact.
- If the source contact and selected contact are linked as parties of matters,
-
Buttons:
- Merge Contact and Cancel.
- Clicking Cancel closes the panel without changes.
- Clicking Merge Contact performs the merge, deletes the merged contact, and shows a success confirmation message.
- After merging, the user is redirected to the source contact’s preview panel, where all merged data appears instantly.
-
Supports merging:
- Contact → Contact
- Contact → Company
- Company → Company
- When merging companies:
- The button label changes to Merge Company.
- After selection, a similar comparison table is displayed.
- Buttons update to Merge Companies and Cancel.
- Upon confirmation, companies are merged, duplicates removed, and merged data displayed immediately.
🚀 Improvements
-
Add Federal District Courts for Civil Case Type (#1105)
Enhancement implemented: Federal District Courts have been added for Civil case types. -
JET Filings – Make “Classify As” Required (#1530)
Implemented enhancement to make the “Classify As” field mandatory.- Prevents Send to DWC from submitting when the field is empty.
- Displays a visual cue to the user to complete the field before submission.
-
JET Filings – Signature Section Validation (#1544)
Improved validation in Send to DWC process:- The Signature Section and City fields must be filled before submission.
- When left empty, validation messages appear and the form is not sent.
-
Parties – People Type Filtering (#1552)
Implemented filtering to allow People Type search results in the Parties module.- Users can now search and filter parties by person type, improving lookup efficiency.
🐞 Bug Fixes
-
Calendar Categories
- Fixed issue where editing only the color of a label did not activate the Save button. (#1554)
-
Company Type Contact Merge
- Fixed issue where, after merging company-type parties, some contact detail fields were missing in the merge table and not merged. (#1556)
-
Contact Merge
- Fixed issue where, after merging contacts, People Type / Company Type fields were not retained. (#1555)
- Fixed duplication issue where merging two contacts linked to the same matter caused the merged contact to appear twice. (#1553)
-
Matter Defaults
- Fixed issue where changing the default Case Type from Workers’ Compensation to another type did not apply correctly. Matters continued to be created as Workers’ Compensation. (#1446)
-
Admin > Billing Codes
- Fixed issue where updates to billing codes were not reflected in the table until page refresh. (#1539)
- Added missing Expense Code column to the billing codes table. (#1550)
- Page header now correctly shows “Billing Codes.” (#1524)
- Confirmation alert now appears before deleting a billing code. (#1523)
- Fixed issue where Expense Code was being set to “None” after saving. (#1549)
-
Copy Service Firm
- On saving history notes, after unchecking “Share with ordering firm,” the history table incorrectly showed the note as shared. Fixed. (#1543)
- In the Add Notes section, users were unable to recheck the “Share with ordering firm” checkbox after unchecking it. Fixed. (#1542)
- On saving history notes, no success message appeared. Fixed. (#1540)
- When logging a history entry, added a show/hide toggle to control whether the entry is shared with the ordering firm. (#1533)
-
Parties/Rolodex
- Unable to create new parties due to “Cannot read properties of undefined (reading ‘comments’)” error. Fixed. (#1538)
- In the Company section, selecting the “Uniform Assigned Number” did not autofill the EAMS Reference Number. Fixed. (#1531)
- In the contact party card, attached company phone and email details are now properly aligned. (#1519)
- The company-type party’s edit form now honors the ESC key to cancel edits. (#1443)
-
Case Details
- Courts list now updates correctly when changing Case Type. (#1537)
-
Letterhead Merge
- If a header or footer exists but is empty or contains only whitespace, it will no longer be merged. (#1532)
-
Messages
- Add activity details button now works properly. (#1527)
- Switch Matter: Fixed issue where message appeared in both the original and new case after switching. (#1526)
- Fixed tooltip truncation for staff names when switching message to a different case. (#1525)
- Added ability to switch thread to a different case matter. (#1117)
-
Files
- Fixed issue where editing/renaming an attached document linked to a case showed the title twice and kept the Add Activity button active. (#1517)
-
UAN Autocompleter
- Refactored to use Kendo Dropdown Combo Box instead of React-Select. (#1520)
-
Tasks, Memos, and Messages Shortcut
- Fixed issue where unread item count behaved like a button. (#1358)
-
Templates
- Added support for letterhead in document header and different header on first page. (#1098)
-
Special Handling Window
- Fixed issue where the window did not blur with the rest of the app when inactive. (#1483)
-
WCAB Form
- Only the form with ID 184041 is shown under “Pre-trial conference statements.” Other forms are hidden. (#953)
-
Copy Service Orders
- Fixed fluctuation issue when selecting “Party to Subpoena.” (#783)
- Premium Firm Refinements applied. (#1535)
-
Office Branch
- Fixed issue where description and default court/venue values were not updating in real-time. (#431)
Release Notes - Version 1.0.36
Release Date: October 13, 2025
✨ New Features
Feature: Display SSN in Party Index (Dog Tags) (#1512)
Implemented enhancement in the Parties listing index to display SSN (Social Security Number) if available.
- If a party has an SSN entered, it now appears in the party card details within the listing.
- If the SSN is not set, it remains hidden for that party.
- When the SSN is updated from the Contact or Party section, the value is automatically reflected in the party listing.
Feature: Indicator for Associated Injuries in Parties Index (#1162)
Added visual indicators in the Parties index to represent linked injuries.
- The party listing now displays a filled circle indicator when a party is associated with one or more injuries.
- Hovering over the indicator shows a tooltip displaying:
- Injury date
- EAMS No
- Description
- Checked body parts associated with that injury.
- If a party is linked with multiple injuries, the indicator count increases accordingly.
- This provides a quick visual reference for injury associations directly from the Parties index.
🐞 Bug Fixes
-
Unsorted Documents
- Fixed issue where the HIPAA checkbox defaulted to checked/true when linking to a case matter. (#1513)
-
Files
- Fixed issue where, after checking the HIPAA checkbox while renaming or attaching files, the checkbox appeared unchecked/false upon reopening. (#1516)
-
Parties
- Fixed issue where, upon creating a new contact, the Social Security Number preview displayed the text
nbsp;. (#1515) - Fixed formatting issues with email addresses displayed under party cards. (#1349)
- Fixed issue where, upon creating a new contact, the Social Security Number preview displayed the text
-
Contact
- License and Issuer fields are now properly exposed and displayed under Contact Type: Parties. (#1514)
-
Premium Firm > Clients
- Fixed issue where the EAMS Reference Number did not update when the UAN was changed. (#1463)
Release Notes - Version 1.0.35
Release Date: October 9, 2025
✨ New Features
Feature: Custom Email Labels (#1478)
Added custom label field for email addresses in Rolodex (Contact/Company)
- Users can now assign custom labels to email addresses while saving.
- Label appears in the right panel after saving.
- Labels are editable, allowing users to modify them anytime.
Feature: Notify Staff When Attaching Unsorted Documents (#1486)
Implemented staff notification options when attaching documents to a matter
- Added checkboxes for each staff member assigned to the case.
- Option to toggle staff visibility via “Show Staff” link for space optimization.
- Introduced “Notify Staff about this document (via Internal Memo)” toggle:
- If Yes: Default checked Notify All sends memos to all staff members.
- If Notify All is unchecked: List of staff appears allowing user to select specific staffs.
- Once a matter is selected, initials of all assigned staff appear for clarity.
Feature: Print Envelope from Address Blocks (#1503)
Implemented Print Envelope functionality across multiple modules
- Added Print Envelope link wherever an address block appears, including:
- Rolodex Contact/Company
- Parties View
- User Profile View
- Branch Offices
- Clicking the link downloads a .docx envelope file directly to the system.
Feature: Envelope Template Upload, Preview, and Management (#1510)
Added Envelope Template management in Branch Office Module
- Users can now upload, preview, download, view history, and replace envelope templates efficiently.
Feature Details:
-
Initial View
- Upload button displayed in the Envelope Template section.
- Clicking Upload opens file uploader with:
- Drag-and-drop support.
- Cancel button to close uploader.
- History button to view previous uploads.
-
Upload & File Restrictions
- Only Microsoft Word (.docx) files allowed.
- System validates file type and rejects others.
-
After Upload
- Preview of the uploaded template shown in the Envelope Template section.
- Three action buttons displayed:
- Download: Downloads the current template.
- History: Shows table of previous uploads.
- Replace: Upload a new template, replacing the existing one.
-
History Table
- Displays:
- User: Who uploaded/replaced template.
- Description: Notes like “Template uploaded” or “Template replaced.”
- When: Timestamp of the action.
- Displays:
🚀 Improvements
Improvement: Copy Service Orders – Location Selector Enhancement (#1485)
Enhanced Location selector for normal users
- Users can now toggle between:
- The existing “Parties on the case” selector, and
- A full Rolodex autocompleter.
- When a Rolodex contact is chosen via autocompleter, that party is automatically added to the case.
Improvement: Branch Offices > Envelope Template (#1511)
Fixed issue with the downloaded template not fetching the correct company name and address.
🐞 Bug Fixes
-
My Account
- Fixed 500 error when selecting Print Envelope under user address. (#1505)
- Fixed 500 error when adding a new address or phone number. (#1504)
- User: If another fax number is added after the first one, the primary tag for the first fax number is automatically updated to the newly added number, and the tag continues to switch to additional fax numbers. (#1509)
- User: The first added address isn’t getting saved as primary by default and on adding or deleting another address, the primary tag isn’t assigned to any address. (#1508)
-
Unsorted Documents
- Fixed missing space between Notify All label and its checkbox. (#1499)
- Resolved “Cannot read properties of undefined (reading ‘all’)” error when enabling Notify Staff about this document. (#1493)
- Fixed issue where changing Notify All value for a new document still applied the previous setting. (#1500)
-
Memos
- Fixed Ziggy error occurring when opening mail sent after linking an unsorted document in the Sent mailbox. (#1501)
-
Party – Email Addresses
- Added missing space between edit and delete icons in the email address card. (#1496)
-
Copy Service Orders
- Parties now link correctly to the matter upon saving/submitting the order. (#1492)
- Fixed issue where deleted Party to Subpoena still appeared in preview/edit forms. (#1491)
- In Light Theme, Party to Subpoena address now visible when highlighted. (#1490)
-
Matters > Staff
- Fixed issue where the Hearing Representative dropdown was overlapped by the Save button, making the last option inaccessible. (#1498)
-
Premium Firm > Clients
- Removed increment/decrement buttons from EAMS Reference Number field. (#1488)
- Fixed sorting and searching for contacts with blank First/Last Names. (#1487)
- Fixed incorrect header showing “Rolodex” after refresh. (#1461)
- Fixed issue where newly added client disappeared after editing or refresh. (#1460)
- Added missing header while adding new clients. (#1458)
- Fixed issue where the UAN list in the dropdown was getting truncated. (#1457)
-
Premium Firm – General
- Fixed sorting issue in contacts list under Rolodex search. (#1459)
- Date of Injury field now correctly validates against Applicant’s Date of Birth. (#1464)
- Orders with updated statuses (e.g., Completed) now correctly appear under Fulfilled Orders. (#1363)
-
Google Drive Integration
- Fixed issue where the document import page was not scrollable, causing list truncation. (#1242)
Release Notes - Version 1.0.34
Release Date: September 19, 2025
✨ New Features
Feature: Merge Matters (#1296)
New capability to merge duplicate cases
- Users can now merge matters to remove redundant data.
- In the Matters table, a green Merge button appears on hover.
- Clicking opens the Merge Matters right panel showing:
- Combine Cases Into: Matter Name, Matter File No, Case Type
- Dropdown: Search matter by name or file no to select for merge
- After selection, panel displays:
- “The following matter will be merged and deleted.”
- List of selected matters
-
Warnings shown before merge:
- This action cannot be undone. Please ensure you have selected the correct matter to merge.
- All data merges into the primary matter; selected matters are deleted.
- If merging different case types → Specific data related to this case type will be unavailable after merging.
-
Limits:
- Up to 10 matters can be merged at once.
- When limit reached, dropdown disappears and message shown:
“You can only merge up to 10 matters at a time. (You may perform another merge operation on additional matters later.)”
- On saving, selected matters merge into one and redundant matters are deleted.
Feature: Limit Matters List in Contact Details View (#1440)
- Contact details view now displays up to 10 matters by default.
- If more than 10, a “Show All” link appears.
- Clicking expands the list to show all items.
- Link toggles to “Show Less” to collapse back to 10 items.
Feature: Backup Documents to Dropbox
Module: My Account → Backup Files to Dropbox
- Implemented Dropbox integration for automatic document backups in FluentCase.
Highlights:
- New Navigation Tab: Access Backup Files to Dropbox under My Account.
- One-Click Setup: Connect Dropbox via Link Dropbox Account.
- Secure Authentication: Redirect to Dropbox for login and permissions.
- Automatic Syncing: All matter documents sync once connected.
- Organized Folders: Creates FluentCase Backup folder in Dropbox with per-matter subfolders.
- Recent Interactions Log: Displays action, description, and timestamp of backup activity.
-
Account Status:
- Shows connected Dropbox account (e.g., Connected as: manish@fluentcase.com)
- Disconnect button allows stopping sync anytime
🚀 Improvements
-
Matter Dashboard – Activities Panel (#1441)
Added scroll shadow for better usability when scrolled. -
Premium > Word Templates (#1300)
Module now highlights when opened. -
Messages (#1228)
Refreshing page while in Messages module no longer hides the left panel for several seconds. -
Gmail/Outlook Message Printing (#1214)
Printing now includes all threads in a conversation, not just the first one.
🐞 Bug Fixes
-
Premium > Copy Service Orders
- Data Shared view showed Ordering Firm, Claim Adjuster, and Provider Address twice. (#1471)
- Requesting Attorney email shown instead of name in Raw Incoming Data and preview; no party created. (#1470)
- Carrier Claim Numbers not saving in case. (#1469)
- Employer info showing null in Raw Incoming Data and preview; no employer party created. (#1468)
- Merus Order ID added an extra zero at the start. (#1467)
- Applicant DOB & SSN not saved in contact after submitting order. (#1466)
- New order creation showed blank entry with error “The requested Copy Service Order could not be found…”. (#1362)
- Matter name not appearing in orders table until page refresh. (#1303)
- Vendors column empty in orders table though preview showed vendor. (#1299)
- 500 error on lengthy input validation. (#1287)
- Applicant DOB and Date of Injury allowed future dates without validation. (#1279)
- Mandatory field error messages persisted after correction. (#1277)
- No spacing between Provider Location Name and Applicant Name. (#1275)
-
Matter Merge
- Dropdown matter appeared twice if re-selected after search. (#1456)
- Merging PI into WC did not merge incident details. (#1451)
- Error on settlements module after merging WC with PI: Cannot read properties of undefined (reading ‘find’). (#1450)
- Dropdown showed No Data Found when opened. (#1448)
- Merging two PI matters did not merge incident/accident details. (#1447)
- Extra characters under matter name if saved without comments. (#1444)
-
Parties
- Extra blank space in Matters section, even if linked to one matter. (#1454)
-
Messages & Email
- Gmail subject line showed double hyphens when case numbers missing. (#1452)
- Outlook – user-to-user emails lacked case file link, causing duplicate activities. (#1472)
- Outlook – sent mail to Gmail users not linked correctly; duplicate attachments created. (#1216)
-
Personal Injury
- Submit footer had extra padding. (#1439)
- Form field names mismatched between Preview and Edit. (#1437)
- Incident/Accident Details forms missing proper header in edit and preview. (#1436)
-
Contacts
- Contact not appearing in Rolodex when attached to new company. (#449)
- No error notification when deleting a company linked to party/matter. (#1291)
-
Premium Clients
- Unable to create new clients. (#1280)
🎨 UI & Theme Fixes
-
Premium – Dark & High Contrast Mode (#1356)
Dashboard Orders YTD and Open Orders sections not visible on hover.
Release Notes - Version 1.0.33
Release Date: September 12, 2025
✨ New Features
Feature: Personal Injury – Product Liability (#1419)
New Case Type: Product Liability
- Users can now create Personal Injury – Product Liability matters.
- A dedicated Product Liability Details module replaces the Injuries module, and clicking the module navigates to the Product Liability Details page.
- This module allows users to add, update, and save information such as:
- Case Numbers: Case Number, Alternate Case Number
- Overview: Date of Accident, Location, Description, Type of Defect, Liability Type, Ambulance Required (Yes/No), Hospital
- Product Details: Product Name, Model, Serial Number, Manufacturer Name, Sold By, Operated By, Modified (Yes/No), Modified After Incident (Yes/No), Usage Details, Similar Product Issues (Yes/No → Notes field when checked)
- Externalities: Weather Conditions, Lighting Conditions, Other Circumstances
- Miscellaneous / Notes
- Checkbox-driven fields work dynamically (e.g., showing notes only when enabled), and all information is saved once entered.
Feature: Personal Injury – Premise Liability (Slip and Fall) (#1418)
New Case Type: Premise Liability (Slip and Fall)
- Users can now create Personal Injury – Premise Liability (Slip and Fall) matters.
- A dedicated Premise Liability Details module replaces the Injuries module, and clicking the module navigates to the Incident Details page.
- This module includes editable fields such as:
- Case Numbers: Case Number, Alternate Case Number
- Incident Details: Date of Incident, Location, Description, Ambulance Required (Yes/No), Hospital, Similar Incidents (Yes/No → Notes field when checked)
- Externalities: Weather Conditions, Lighting Conditions, Other Circumstances
- Police Report: Report #, Citation #, Citation Details
- Miscellaneous / Notes
- The form supports checkbox-driven fields and ensures that all entered data is stored for future access.
Feature: Personal Injury – Motor Vehicle Accident (#1417)
New Case Type: Motor Vehicle Accident
- Users can now create Personal Injury – Motor Vehicle Accident matters.
- A dedicated Motor Vehicle Accident Details module replaces the Injuries module, and clicking the module navigates to the Motor Vehicle Accident Details page.
- Users can capture and save information such as:
- Case Numbers: Case Number, Alternate Case Number
- Accident Details: Date of Accident, Location, Description, Road Conditions, Traffic Conditions, Nature of Trip, Ambulance Required (Yes/No), Hospital
- Police Report: Report #, Citation #, Citation Details
- Miscellaneous / Notes
- All details can be added, updated, and persist correctly after saving.
Feature: Personal Injury – General (#1407)
New Case Type: General
- Users can now create Personal Injury – General matters.
- A dedicated Incident Details module replaces the Injuries module, and clicking the module navigates to the Incident Details page.
- This module provides fields to record:
- Case Numbers: Case Number, Alternate Case Number
- Incident Details: Date of Incident, Location, Description, Ambulance Required (Yes/No), Hospital, Similar Incidents (Yes/No)
- Police Report: Report #, Citation #, Citation Details
- Miscellaneous / Notes
- All information is editable, easy to maintain, and saved securely.
Feature: Personal Injury – Medical Malpractice (#1406)
New Case Type: Medical Malpractice
- Users can now create Personal Injury – Medical Malpractice matters.
- A dedicated Malpractice Details module replaces the Injuries module, and clicking the module navigates to the Malpractice Details page.
- Users can enter and manage information including:
- Case Numbers: Case Number, Alternate Case Number
- Incident Details: Date of Incident, Location of Malpractice, Description, Ambulance Required (Yes/No), Hospital, Similar Incidents (Yes/No → Notes field when checked)
- Police Report: Report #, Citation #, Citation Details
- Miscellaneous / Notes
- Checkbox fields work dynamically, and all entered data is stored for later use.
🚀 Improvements
More Message Subject Line Options (#1348)
Users now have additional options to customize how subject lines are automatically filled when composing new messages.
- New options added under Personal Settings → Automatically include matter information in subject line on new messages:
- Case Name + Court Case Number
- Case Name + Carrier Claim Number
- Case Name + Court Case Number + Carrier Claim Number
- When enabled, these preferences automatically apply when a matter is selected, so the subject line is filled based on your chosen format.
🐞 Bug Fixes
-
Personal Injury – Medical Malpractice (#1431)
Missing Similar Incidents checkbox in the form, even though it appeared in preview. -
Word Templates (#1427)
Placeholder«MULTIPARTY:[CC]name_and_company»repeated party names incorrectly. -
Parties – Date of Birth (#1426)
DOB displayed one day earlier than actual after merging templates. -
Personal Injury – Product Liability (#1424)
Similar Product Issue Notes label not displayed with notes in Incident Details preview. -
Matter Details (#1420)
Matter type, status, and venue/court not showing when creating a matter without parties. -
Personal Injury – Cases (#1416)
If the Date of Incident is not specified, the form did not display Not Specified. -
Personal Injury – Product Liability (#1415, #1414)
- Similar Product Issue Notes still displayed in preview when checkbox was unchecked.
- Location, Description, Type of Defect, and Liability Type were not saving correctly.
-
Personal Injury – Premise Liability (#1413, #1412)
- Externalities were not saving in Incident Details.
- Similar Incidents Notes could be added, but the field label was not displayed in preview.
-
Personal Injury – Motor Vehicle Accident (#1411)
Location of Accident and Incident Conditions not saving in Vehicle Accident Details. -
Personal Injury – General (#1410)
Location of Accident and Incident Description not saving in Incident Details. -
Personal Injury – Cases (#1409)
Externalities fields not included in the Incident Details edit form. -
Personal Injury – Medical Malpractice (#1408)
Date of Incident field allowed future dates. -
Tags (#1403)
Disabled save button under Edit Tags was still functional. -
Tasks (#1402)
When creating a task without attaching a matter, the form stayed open and the task didn’t appear under Recent Activity (though it was visible in Tasks). -
Premium Firm – Cases (#1282)
Archiving a matter produced conflicting success and error messages; the matter was not archived. -
Parties – Primary Field Behavior (#1227)
- Adding a first address did not auto-set it as primary.
- When one address or phone was deleted, others were not correctly marked as primary.
-
Gmail – Colleagues Dropdown (#1428)
After selecting a colleague, the selected item did not change color until another was chosen or the dropdown was closed and reopened. -
Premium Copy Service Orders (#1277, #1275)
- Error messages on mandatory fields did not disappear after correction.
- Missing spacing between Provider Location Name and Applicant Name in the order table.
🎨 UI & Theme Fixes
-
Dark Theme – Date Fields in Jet Files (#1425)
Date widget not visible in any date fields. -
Light Theme – Party Type Visibility (#1423)
Party type became invisible when selected while merging a Word document. -
Dark Theme – Party List & Rolodex (#1422)
Added parties were invisible in the list (text matched background); only visible on hover. -
Dark Theme – Word Template Merge (#1432)
Party type text not visible after selection; text color matched background. -
High Contrast Theme – UI Issues (#1307)
Certain buttons were inaccessible, and links and icons were not fully visible.
Release Notes - Version 1.0.32
Release Date: September 5, 2025
✨ New Features
Feature Request: Memos – Send and Delete in Replies #1391
Memos – Send and Delete Behavior
- The Send and Delete option now works in replies similar to messages.
- Sending a fresh memo does not show the option.
- When replying to a memo:
- Send and Delete is visible.
- Clicking it deletes the original memo from the inbox while keeping the reply visible in Sent Items.
- Works similarly with Reply All.
- Forwarding a memo is treated as a fresh message; Send and Delete is not available.
🔧 Enhancements
-
Staff Activities – Active Users Only (#1397)
- Dashboard’s Staff Activities graph now displays data only for active users. Inactive or disabled users are excluded.
-
Recent PDFs – Document Date Timezone Fix (#1395)
- Corrected discrepancies between created date and PDF date caused by timezone differences.
🐞 Bug Fixes
-
Messages – Gmail Signature Image Broken (#1400)
- Signature images now display correctly in the thread history after replying in Fluent Messages.
-
Activities – Removing All Tags Throws Error (#1399)
- Fixed “Cannot read properties of undefined” error when deleting all tags, including default tags.
-
Matters – Matter List Settings Link Not Responsive (#1398)
- Blue link now works when clicked from dashboard and other modules.
-
Memos – Reply Thread Not Visible (#1396)
- Fixed issue where reply thread did not appear for memos not linked to a matter.
-
Default Tags – Incorrect “Clear Tag as Default” Display (#1388)
- Editing one tag no longer incorrectly shows “Clear tag as default tag” for other default tags.
-
Activities – “Always Add Tag” Link Misplacement (#1387)
- The link now appears only under tags that are not default for other automatic activities.
-
Special Handling – Persistent Banner Issue (#1378, #1383)
- Banner remains visible only within the matter.
- Closing the banner prevents it from reappearing in Forms, Word Templates, Copy Service Orders, Injuries, Tasks, Calendar modules.
-
Light Theme – Dropdown Header Display (#1335)
- Settlement Types and shortcut headers now display correctly after selection.
-
Matter Unarchive – Red Error Notice (#2323)
- Fixed error when restoring matter status manually.
-
Messages – Thread Content Hidden
- Message threads now display correctly instead of appearing hidden.
Release Notes - Version 1.0.31
Release Date: September 2, 2025
✨ New Features
Feature Request: Memos – Add “Send and Delete” Option #1270
Memos – Send and Delete
- Added a new “Send and Delete” option when creating, replying to, or forwarding a memo.
- Accessible via the dropdown arrow next to the Send button.
- When selected, the memo is sent to the assignee(s) but does not appear in the sender’s Sent folder.
- This option streamlines workflows for users who prefer not to retain a copy of the memo after sending.
Feature Request: Create a User Preference to Apply a “Default” Tag for Activities #1295
Activities – Default Tags
- Users can now set a default activity tag for all manually created activities.
- When selecting a tag in the Tags field, a new blue link “Always add tag” appears.
- Clicking this link saves the selected tag as the default.
- Future manually created activities will automatically include this default tag.
- A corresponding “Clear [tagname]” link allows users to remove the default tag preference.
- Once cleared, future activities will not auto-populate a tag, requiring manual selection.
Feature Request: Notify Users When Tasks Are Assigned #951
Tasks – Assigned Users Notifications
- Implemented notifications for assigned users when tasks are created or updated.
- Any user can create or update a task, but notifications are shown only to the assigned user(s).
- Notifications are triggered when:
- A new task is created and assigned.
- An existing task’s assignee is updated.
- A completed task is reopened and reassigned.
- Notification colors:
- Blue – Current or future-dated tasks.
- Red – Past-dated tasks.
- A new Assigned Tasks icon is available at the top-right corner, showing:
- Total assigned task count.
- A snooze toggle to enable/disable task notifications.
- Task count updates dynamically when tasks are assigned, reassigned, or completed.
Feature Request: Add Special Handling Banner to Matters #1232
Matters – Special Handling Instructions
- A new Special Handling section is now available under Edit Matter → Comments & Special Handling.
- Users can enter special handling instructions in a rich-text editor box.
- When saved, a Special Handling popup banner appears at the bottom-right of the screen whenever the user navigates to the matter.
- The popup will not display if no instructions are saved.
Feature: Global Message Notifications
Messages – Global Unread Indicator
- Added a global new message notification feature, similar to memos.
- A Gmail/Outlook icon now appears at the top navigation bar showing:
- Unread message count (updates dynamically).
- Snooze toggle to pause/resume notifications.
- When a new email arrives:
- Users receive a popup notification via Fluent Messages.
- The unread message count increases.
- Additional features:
- Clicking the icon opens the inbox.
- Popup includes minimize, maximize, and close controls.
- Popup can be repositioned anywhere on the screen.
- Snooze toggle behavior:
- ON – Notifications display for all new messages.
- OFF – No notifications, but the unread count continues to update.
🔧 Enhancements
-
Default Activity Tags – Removal (#1379)
Users can now remove default activity tags if no longer needed. -
Special Handling – Long Text Overflow (#1354)
Long instructions in banners now include a “Read more” link instead of overflowing. -
Rich Text Fields – Tooltips (#1353)
Text color options now display tooltips when hovered. -
Rich Text Fields – Additional Colors (#1342)
Expanded text color palette, including more bright options. -
Tasks – Default to Self-Assignment (#1341)
New tasks now default to self-assignment, preventing blank Assignee fields. -
Labels & Tags – Sorting After Rename (#503)
Contact/Party labels, activity tags, and sharing labels now reorder correctly after renaming.
🐞 Bug Fixes
- Word Templates – Preview Issues: Fixed error when opening templates in Matter and corrected preview loading. (#1376)
- Messages – Blank Right Panel: Deleting messages no longer causes the panel to go blank. (#1374)
-
Special Handling:
- Removed instructions no longer display an empty banner. (#1373)
- Banner from previous matter no longer persists after switching matters. (#1372)
-
Default Tags:
- Default tag preview and activity list inconsistencies resolved. (#1370, #1369, #1368)
-
Memos:
- “Sending memo” screen no longer hangs indefinitely. (#1366)
- Content no longer disappears when selecting Matter/CC/BCC after typing. (#1380)
- Memo read/unread status now updates correctly after refresh. (#1322)
-
Premium Copy Service Orders:
- Fixed 500 errors on creation and invalid phone numbers. (#1361, #1276)
- Order preview now displays all fields (Location, Bill To, Employer, etc.). (#1305)
- Resolved issues with Open Order Count, Raw Incoming Data, and Merus Order ID formatting. (#1290, #1284, #1278)
- Fixed missing confirmation/reset after order creation. (#1274)
-
Tasks:
- Task count updates immediately after reassignment. (#1351)
- Error messages now display if no assignee is selected. (#1350)
- Prevented creation of tasks with past due dates via Edit Task. (#17)
- Rich Text Fields – Colors: Selecting a new text color no longer resets formatting. (#1352)
- Contacts/Parties – Labels: Corrected ordering issues after renaming People Type labels. (#1346)
- File Archive – Duplicate Filenames: Archiving files with identical names now retains all versions. (#1328)
- Memos – Document Linked Creation: Changing Matter after creating from a document no longer causes errors or infinite loading. (#1315)
- Forms & Templates – File Names: Renaming merge documents no longer results in duplicate names without extensions. (#1375)
🎨 UI & Theme Fixes
High Contrast Theme – UI Fixes (#1319)
- Tasks: Hovering over filters caused filter background color to blend with section background, reducing visibility. Fixed.
- Parties: Party card content now displays correctly when hovered.
- JET Filing: Preview form link is now visible.
- Unsorted Docs & Recent PDFs: List item truncation resolved.
Dark Theme – UI Fixes (#1308)
- Dropdowns: Uniform Assigned Number dropdown text now displays with proper contrast in Branch Offices, Parties, and JET Filings.
- Memos: Inbox and Sent memo body sections no longer overlap with attached document borders.
- Dashboard: Selection highlight for Recent Matters and Unreviewed Matters no longer hides text.
Release Notes - Version 1.0.30
Release Date: August 22, 2025
✨ New Features
Feature Request: Zip-archive documents by tag (folder) or selection #1304
File Manager – Document Archiving
- Zip-archive documents by Tag (Folder) or selection.
- Introduced a new File Archive option in the File Manager header.
- Clicking the File Archive button provides two options:
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Select Files – Enables file selection mode:
- Checkboxes appear next to documents so users can manually select files.
- Two new action buttons are displayed in the header:
- Generate Archive – Creates a ZIP file of the selected documents.
- Cancel – Exits file selection mode without generating an archive.
- All Documents – Archives all documents in the matter (by Tag/Folder) into a single ZIP file.
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Select Files – Enables file selection mode:
- By default, the generated archive name is set to the Matter Name, but users can rename it in the save dialog.
- File size handling:
- If the archive size is ≤ 25 MB, the native system save dialog (Windows/Mac) is displayed immediately.
- If the archive size is > 25 MB, a notification is shown: “Archive processing. You will receive a memo when it is ready.” The completed archive is delivered via the Memos section once processing finishes.
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Duplicate filename handling in archives:
- When multiple documents with the same filename are included in the archive, each file is retained without overwriting.
- Files are automatically renamed in sequence inside the ZIP (e.g.,
doc.docx,doc (2).docx,doc (3).docx).
Feature Request: When downloading files, keep the capitalization intact. #1302
File Manager – File Download Capitalization
- Preserve capitalization in downloaded files.
- Enhanced file download functionality to ensure capitalization is preserved across all file types.
- Previously, only
.docxfiles retained capitalization in their names, while others defaulted to lowercase. - With this update:
- Capitalization in file names (e.g., CaseSummary, ImportantNotes) is maintained when downloading.
- Underscores in file names continue to be supported.
- This change aligns file naming consistency with customer expectations and ensures clarity where capitalization is used for emphasis.
Feature Request: Disable the Matter List’s Archive/Delete options on mobile devices. #1283
Matter List – Mobile Device Usability
- Archive/Delete options disabled on mobile devices.
- Adjusted the Matter List behavior on mobile and touch-enabled devices.
- The Archive and Delete options are now disabled when accessed from smaller screen widths or mobile devices.
Feature Request: Introduce Theme in High Contrast mode and Dark mode #1205
Look & Feel – Theme Options
- Introduced Dark Mode and High Contrast Mode.
- Added two new themes, Dark and High Contrast, to the My Settings → Look and Feel → Theme selection dropdown.
- Now, three themes are available: Lite (default for all new or first-time login users), Dark, and High Contrast.
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Dark Mode:
- Provides a modern, low-light theme that reduces eye strain, especially in dim environments.
- Offers an alternative aesthetic with darker backgrounds and lighter text, improving readability for users who prefer reduced screen glare.
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High Contrast Mode:
- Designed for accessibility, this theme applies sharp contrasts between text, icons, and backgrounds.
- Ensures users with visual impairments or sensitivity can navigate the application more comfortably.
- Improves visibility of UI components, highlights, and action buttons, reducing the likelihood of missed information.
- When switching themes:
- Users are prompted: “Updating your theme will require a page reload.”
- After reload, the entire FluentCase web app interface reflects the selected theme.
- The selected theme is saved as the user’s preference. On the next login, the previously chosen theme will automatically be applied.
Feature request: Add a search/filter to the documents list in both File Manager and the JET File “add documents”. #1109
File Manager & JET Files – Document Search and Filter
- Added search/filter functionality to document lists.
- Introduced a new “Filter by Document Name” search bar in both File Manager and JET Files → Matter Documents section.
- Key functionalities include:
- Real-time filtering – Matching documents and folders are displayed as the user types.
- Case-insensitive search – Works with both uppercase and lowercase input.
- File extension filtering – Users can search by file type (e.g.,
.pdf,.docx) to narrow down results. - Folder-aware search – When searching for a folder name, the folder appears expanded with all its contained documents visible.
- Clear filter options – Users can remove search terms by:
- Deleting characters with Backspace, or
- Using Ctrl + A → Delete/Backspace keyboard shortcuts.
- Dynamic counts – After a search, the header updates to show the filtered folder and file counts.
- This feature improves document discoverability and navigation, allowing users to quickly locate relevant files in large document sets.
Copy Service Order: Text entry field for adding history entry/message in the history table #959
Copy Service Order – Vendor Messaging in History
- Added text entry field for history notes.
- A new “Add Note” feature has been implemented in the History section of Open Orders for Copy Service Orders.
- Functionality details:
- When a vendor is viewing an open order, an Add Note button is displayed in the History section.
- On clicking Add Note, an input field appears with Save and Cancel options.
- Vendors can type a note and click Save to log the entry into the History table.
- Clicking Cancel closes the input field without saving.
- The feature is restricted to vendors only and is not available to end users.
- For Fulfilled Orders, the History table remains read-only, and the Add Note button is not shown.
- This enhancement improves communication and transparency by allowing vendors to directly document relevant updates in the order’s history while maintaining a clear separation between open and fulfilled orders.
Message Compose: Provide some “auto-fill” options for common Matter-specific data points to include in the message body, e.g., Caption/Name, ADJ #, DOI, Carrier Claim Number #898
Message Compose – Auto-fill Subject Line with Matter Information
- Added subject line auto-fill options for new messages.
- Implemented the ability to automatically include Matter-specific details in the subject line when composing a new message.
- A new dropdown preference is available under My Settings → Composing Messages, with the following options:
- Set subject line to Matter Name
- Set subject line to Carrier Claim Number(s)
- Set subject line to Court Case Number(s)
- Do not set subject line
- Functionality details:
- When a user selects a preference (e.g., Set subject line to Matter Name) and then composes a new message, selecting a Matter will automatically populate the subject line with the chosen Matter detail.
- Works consistently for all three auto-fill options.
- If the user preference is set to “Do not set subject line”, the subject remains blank when composing a new message, and the user must enter it manually.
- This feature provides greater efficiency and consistency when drafting messages, reducing manual entry and ensuring key Matter data is included in communications.
Feature request: Make clicking phone numbers and emails intentional and consistent. #1309
Parties & Matter Dashboard – Phone Numbers and Emails
- Consistent and intentional interaction with phone numbers and emails.
- Improved the behavior of phone numbers and email addresses across the application to ensure consistency and clarity.
- Enhancements include:
- Added visual indicators to phone numbers and emails in both the Matter Dashboard and Parties Module, making it clear that they are clickable links.
- Clicking on a phone number now consistently routes to the external phone application (where supported).
- Clicking on an email address opens a new draft message page.
- The interaction behavior is now uniform across all modules (Parties list and Matter Dashboard), preventing confusion.
- These changes make interactions more intentional and help users understand the action triggered when clicking on phone numbers or emails.
🔧 Enhancements
Activities – Allow Back-dating of a Manually Entered Activity (#1338)
Previously, activities could only be backdated up to one week. Users can now backdate activities up to three years, providing greater flexibility for historical record-keeping.
Inbox – Extended Message History (#1297)
- Inbox list now displays messages up to 9 months (previously limited to 3 months).
- Provides greater visibility and access to older communications without requiring additional searches or manual lookups.
- Ensures a more comprehensive historical view directly within the inbox.
Calendar – Display of Case File Numbers (#1294)
- Case file numbers are now visible in all calendar views: Day, Week, Agenda, Month, and List.
- Provides better context and quick reference when scheduling or reviewing events.
- Reduces the need to cross-check matters for identification.
Word Templates – Company Address Handling (#1269)
- Updated merge functionality so that all available company addresses (including email addresses) are now included when prompting and generating documents.
- Previously, only the primary address was pulled into templates.
- Ensures flexibility and accuracy in document generation, especially for multi-party address blocks.
Calendar – Full Day vs. Business Hours View (#1164)
- Calendar now remembers the last chosen view preference (Full Day vs. Business Hours) per user.
- Default start time is now 7:30 AM.
- The Business Hours toggler has been removed to simplify navigation.
- When navigating to the current day, the scroll view automatically centers on the current time.
File Upload – Drag and Drop Enhancement (#761)
- Users can now drag and drop files anywhere on the screen, not just in the upload box.
- Files dropped anywhere are uploaded seamlessly.
- Provides a more intuitive and user-friendly file upload experience.
🐞 Bug Fixes
- Rolodex – Contact Links: Fixed issue where links to email and phone in contact view were not clickable. (#1340)
- Light Theme – Filters: Text in filters under Forms and Word Templates was not clearly visible on hover; now fixed. (#1336)
- JET Files – Matter Documents: Files were hidden at the bottom of the screen and inaccessible, even after scrolling or adjusting resolution. This has been corrected. (#1334)
- File Archive – Tag Handling: If a file had multiple tags but only one tag contained the file, the file failed to archive without an error or success message. Now resolved. (#1333)
- File Search – Item Counts: The item count for searched files now displays the correct total. (#1332)
- Files – Icons Missing: CSV, ZIP, and MP4 files now display the correct icons. (#1331)
- JET Filings – Filters on Search: Date and name filters now apply correctly to searched results. (#1330, #1323)
- File Archive – Preview Open: Clicking Generate Archive after previewing files sometimes caused an error (“Archive creation failed”). Fixed. (#1329)
- JET Files – Search Results: Selected files after a search no longer remain incorrectly visible in the results until reset. (#1326)
- File Archive – All Documents Selection: Choosing All Documents after a search now archives only the searched results, not all files. (#1325)
- File Archive – Select Files Below Option: Fixed error “Cannot read properties of undefined (reading ‘items’)” when this option was used after searching. (#1324)
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Word Templates – Save As Extension: Templates saved via Save As now correctly include the
.docxextension and display the Word icon in JET Files. (#1314) - Unsorted Documents – Linked Docs: Linked documents no longer reappear after refresh (cache issue fixed). (#1306)
- Premium – Personal Preferences: Restored missing modules under Personal Preferences including Your Settings, Email Accounts, and Calendar Feed. (#1301)
- JET Filings – UI Alignment: Restored spacing between JET Filing name and its “+” icon. (#1286)
- Preflight Environment – Inaccessible Items: Fixed table list item accessibility issues across multiple modules: Gmail/Outlook messages, Memos, Calendar List view, Recent PDFs, Unsorted Documents, Rolodex, Word Templates, and Copy Service Orders. (#1285)
- Copy Service Orders – Right Panel: Right panel now opens correctly when clicking orders in the Copy Service Order table. (#1273)
- Order Creation – Error 422: Fixed issue preventing order creation for Normal Firm type. (#1272)
- Rolodex – Fax Number Display: Fax numbers now display below phone numbers in the phone column. (#1271)
- Matter – Dates: The Date Reopened field can now be cleared independently. (#1268)
- Messages – External Image URLs: Fixed issue where images broke when pasting HTML with external image URLs in New Message Form. (#1265)
- Recent Matters – UI Truncation: Fixed truncation issue where the beginning of the list was cut off when resizing the browser window. (#1121)
- File Search – Backspace Handling: Results now update correctly when backspacing in the search bar. (#1337)
- File Archive – Duplicate Names: Archiving files with identical names now retains all files in the ZIP archive. (#1328)
🎨 UI & Theme Fixes
High Contrast Theme – UI Fixes (#1307)
Resolved major visibility issues across multiple modules:
- Icons & Buttons: Info icons, edit links, filter icons, and action buttons are now visible.
- Text & Labels: Improved contrast for dropdowns, task filters, and dashboard labels.
- Hover-Only Issues: Elements now remain visible without requiring hover (e.g., matters, calendar events, profile options).
- Modules Affected: Dashboard, Matters, Tasks, Activities, Calendar, JET Filings, Copy Service Orders, Forms/Templates, My Profile, Google Drive Import.
Dark Theme – UI Fixes (#1308)
Fixed major visibility issues in Dark Mode where icons, links, file names, and panels were not clear.
- Text & File Visibility: File extensions visible during rename, message subjects display fully, action bar/hover states styled properly.
- Panels & Grids: Improved visibility in JET Filings, Matter Dashboard, Landing Page grids.
- Dropdowns & Menus: My Profile dropdown and Google Drive import options styled correctly.
- Colors & Contrast: Pink highlights display text properly, Firm Name and version details themed correctly, table headers/action bars consistent across modules (Recent PDFs, Memos, Messages).
Release Notes - Version 1.0.29
Release Date: August 8, 2025
✨ New Features
User Details – Login History Table (#1255)
Added a Login History table under the User Details view for users.
Functionality:
- The table is collapsed by default in the “Our Profile” preview.
- Clicking “Show” reveals a list limited to the 100 most recent entries.
- Columns include:
- Actions – Indicates login or logout activity.
- Where – Displays location, browser, and system OS details (e.g., browser version, name).
- When – Shows timestamp (date and time) for login/logout.
🔧 Enhancements
Notification UI – Broken Success/Warning Icons Fixed (#1261)
Updated the notification system to fix broken icons in success and warning messages.
- Only the visuals were updated; functionality and behavior remain unchanged.
🐞 Bug Fixes
- Messages – Outlook Signature Images: Fixed issue where older Outlook emails displayed “[image: photo]” and “[image: tpx]” instead of signature images. (#1238)
- Token Fallback Form: Now enforces cleansing and validation of email addresses to prevent malicious data entry. (#1253)
- Login History – Calendar Feed Visibility: Calendar sync entries were appearing in the login history; now restricted to actual login/logout activity only. (#1256)
- Login History – Browser Accuracy: Fixed issue where Chrome, Edge, and Brave all showed identical browser info (“Chrome/138.0.0.0 Safari/537.36”). Now accurately reflects the correct browser name and version. (#1257)
- User History – Salary Entry: Editing a new user’s details for the first time was incorrectly adding salary information to history; this has been resolved. (#1258)
- Login URL – Validation: Cleaned and validated destination URLs on login to prevent injection or invalid paths. (#1260)
Release Notes - Version 1.0.28
Release Date: August 1, 2025
🐞 Bug Fixes
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Messages & Memos – Drafts Created for Read-Only Users: Resolved issue where read-only users were incorrectly able to create drafts even though composing was restricted. (#1187)
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JET Filings – Incorrect Law Firm Name in Prefill: Fixed issue where the “Law Firm or Representative” field showed a mix of attorney names instead of prioritizing the applicant attorney. (#1208)
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Word Templates – Image Display Error: Addressed issue where inserted images disappeared and showed “This picture can’t be displayed” after editing and saving templates. (#1211)
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Tasks – 500 Error When Saving Images: Resolved intermittent server error when pasting and saving images in task descriptions. (#1225)
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Word Templates – Preview Missing After Macro Edits: Fixed issue where preview failed to load after editing templates using the Fluentcase macro editor. (#1244)
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Settlement – Incorrect Profit Display in Preview Banners: Corrected display issue where Projected and Actual Profit banners incorrectly showed $0.00 when any amount field was zero. (#1245)
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Settlement – Invalid Integer Error When Clearing Fields: Fixed validation error that occurred when clearing amount fields using keyboard shortcuts. Error no longer appears when calculated fields include decimals. (#1246)
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Settlement – Referral Fee Type Not Persisting: Resolved issue where switching between “Specific Amount” and “Percentage of Settlement Amount” in referral fee settings caused incorrect calculations and persistence issues. (#1247)
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Files – MP3 Playback Blocked by CSP: Fixed a Content Security Policy issue preventing MP3 files from being previewed in the Files tab. (#1248)
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Tasks – Assignee Error on Save: Fixed bug that incorrectly triggered a “An assignee is required” error, even when an assignee was selected. (#1251)
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Power Users – Inconsistent Deletion Access: Adjusted permissions so power users can no longer delete items in restricted areas such as Branch Offices, Word Templates, Matter Status Labels, and other administrative entities. (#1202)
Release Notes - Version 1.0.14
Release Date: March 28, 2025
✨ New Features:
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Outlook Integration:
- Users can now connect their Outlook accounts directly through the Email Accounts page within the app.
- Once connected, the Outlook (Message) section will appear on the main screen, allowing users to send emails, create drafts, and receive emails in their inbox.
- Full Outlook account control within the app: Users can manage their Outlook inbox, compose new messages, and reply, reply all, or forward emails.
- Sent and received emails are displayed in Matter > Outlook, including attachments and message activity history.
- Users can preview attachments and take actions such as replying, forwarding, or downloading attachments from received emails.
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Unsorted Documents:
- Added the ability to delete multiple unsorted documents at once, improving file management efficiency.
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Memos:
- Introduced the ability to delete multiple memos at once, streamlining the process of managing notes and communications.
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Messages:
- Users can now delete multiple messages in one action, helping to manage inboxes more efficiently.
🔧 Improvements:
- Calendar Event Popups: Fixed an issue where event popups were closing unexpectedly when multiple tabs were open.
- Event Form Display: Resolved an issue where editing or saving the event form caused the form card to be displaced and overlapped on the left screen.
- Matters List: Added “date_closed” as an optional column to improve the flexibility and clarity of matter data views.
🐞 Bug Fixes:
- File Manager: Fixed an issue where scrolling was not working properly on the Matter File Manager page.
- Email Replies in Outlook: Resolved an issue where replies to emails in Outlook were missing attached matters, resulting in a new thread being created without attachments.
- Calendar Navigation: Fixed an issue where double-clicking a day, week, or month cell inside a matter’s calendar to open the event form would unexpectedly navigate the user to the calendar module outside the matter.
- Tag Updates in Message Preview: Fixed a caching issue where tag updates in the message preview were not reflected in real-time.
- Outlook Email Activity Table: Corrected the issue where there was insufficient spacing below the Outlook email activity table, causing UI display issues and cropped content.
- Outlook Reply with Attachment: Fixed an issue where replying to an email with an attached matter caused the reply to appear as a separate thread in the inbox.
- Outlook Sync: Addressed a sync issue where sent mails were not displayed in the app until the page was refreshed.