Email Signatures
FluentCase can add your email signature automatically when you create message drafts, replies, and scheduled messages.
Where Signatures Are Managed
Open Personal Preferences → Email Accounts. Signature settings appear under Email Signatures on each connected account. Each Gmail or Outlook account can have its own saved signature settings.
When a Gmail account is connected and no signature is saved yet, FluentCase imports the default Gmail signature. Outlook signatures are not imported; paste or type your signature into the editor. You can review and adjust the signature inside FluentCase, then click Save.
Signature Options
For each connected email account, choose one of these setups:
| Setting | Result |
|---|---|
| Automatically add email signature only | Signature on new and forwarded messages; no signature on replies |
| Also check Include signature in replies | The same signature on new messages, forwards, and replies |
| Also check Use different signature when replying | Two editors appear: New and Forwarded Messages and Replies Only |
Unchecking Automatically add email signature, or unchecking the reply options, deletes the previously saved signature (or reply signature) when you save. FluentCase asks you to confirm first.
Large images pasted into a signature are downsampled automatically when the signature is saved.
New Messages vs. Replies
New messages use the account’s main signature. Replies can either use the same signature, a shorter reply signature, or no signature depending on your preferences.
FluentCase inserts signatures when the draft is created. This keeps signature behavior consistent across devices and avoids timing issues while the compose window loads.
Draft Signature Behavior
Signatures are inserted when the draft is created. FluentCase does not automatically swap the signature later as a separate “signature switching” step. If the wrong signature appears in a draft, edit the draft body or update the saved signature settings for that email account before creating a new draft.
Troubleshooting
My signature does not appear
- Open Personal Preferences → Email Accounts and confirm Automatically add email signature is checked for the account you send from.
- For replies, confirm Include signature in replies is checked.
- Create a new draft. Existing drafts keep the signature they were created with.
FluentCase adds signatures only to messages composed in FluentCase. Messages sent directly from Outlook or Gmail use that provider’s own signature settings.
I updated my signature in Gmail but FluentCase still shows the old one
FluentCase keeps its own saved copy of the signature. Disconnecting and relinking the account does not replace a saved signature. To refresh it:
- Open Personal Preferences → Email Accounts.
- Under Email Signatures, click Fetch Gmail Signature. The button appears for Gmail accounts when Automatically add email signature is checked.
- Review the imported signature, then click Save.
For Outlook accounts, paste the updated signature into the editor and click Save.