JetFile Overview

FluentCase integrates with electronic court filing systems to streamline the process of filing documents with courts.

Note: All submissions may take up to 24 hours from the completed date of filing to be displayed on the EAMS Case Search page. This is a rule set by the DWC, not FluentCase.

Steps to Successful JetFile

What is JetFiling?

JetFiling:

• Submit court documents electronically
• No paper filing required
• File 24/7 from anywhere
• Faster processing
• Automatic confirmation

How JetFiling Works

Basic Process

1. Prepare document - Create filing document
2. Upload to FluentCase - Add to matter
3. Create filing - Initiate e-filing
4. Select documents - Choose what to file
5. Enter filing details - Case info, filing type
6. Review and submit - Verify and file
7. Receive confirmation - Get filing receipt

Filing Workflow

Step 1: Document Preparation

• Create document (Word, PDF)
• Ensure proper formatting
• Include required information
• Proofread carefully

Step 2: Upload to Matter

• Upload to FluentCase
• Tag appropriately
• Link to matter

Step 3: Initiate Filing

• Click next to JET Filings in the matter’s left panel
• Select court and case

Step 4: Add Documents

• Select main document
• Add exhibits
• Add supporting documents
• Verify order

Step 5: Filing Information

• Filing type (complaint, motion, etc.)
• Filing party

Step 6: Review

• Verify all information
• Check document order

Step 7: Submit

• Click Submit Filing
• Pay filing fees
• Receive confirmation number
• Wait for court acceptance

Benefits of JetFiling

Convenience

• File anytime - 24/7 filing availability
• File anywhere - From office or home
• No travel - No trips to courthouse
• Immediate submission - Instant filing

Efficiency

• Faster processing - Quicker than paper
• Automatic docketing - Court updates docket
• Instant confirmation - Immediate receipt
• Reduced errors - Validation before submission

Cost Savings

• No printing - Save paper and ink
• No courier - No delivery fees
• No parking - No courthouse parking
• Reduced staff time - Less manual work

Tracking

• Filing status - Track in real-time
• Confirmation - Automatic receipts
• Rejection notices - Immediate notification
• Filing history - Complete audit trail

Filing Types

Available filing types include:

• Answer to Application for Adjudication
• Application for Adjudication
• Compromise and Release
• Declaration of Readiness to Proceed (Court Sets Standard Hearing Date)
• Declaration of Readiness to Proceed Expedited Hearing Request (Court Sets Expedite Hearing Date)
• Notice and Request for Allowance of Lien
• Request for Consultative Ratings
• Request for Summary Rating
• Stipulation with Request for Award
• Unstructured Forms (Amended Applications, Objections, Petitions, etc)

Use the specific form when it is listed. Use Unstructured Forms only for documents that do not have their own form.

Starting a JetFiling

JetFilings are always created inside a matter. JET Filings appears in a matter’s left panel only for Workers’ Compensation matters. The JET Filings item in the main left navigation is a firmwide list for monitoring filings and has no button.

1. Open the matter. If you are opening a new case that has no case number yet, create the matter with Enter Data Manually. For an existing case, use Import from EAMS (see EAMS Lookup Integration).
2. Click next to JET Filings in the matter’s left panel
3. On JET: Select a Form, choose the form. Only forms that can be JetFiled are listed.
4. Leave Automatically pre-fill form using available matter data checked to fill the form from the matter, then select the injury to use. For forms that use one injury, choose Omit any injury data to leave injury information and the case number off the form.
5. Click Create

Forms not listed on JET: Select a Form cannot be JetFiled. To prepare a paper version, open the matter’s Forms & Word Templates, click WCAB, and filter the list by the form name.

Setting the Case Number

When a filing is created, its case number is copied from the selected injury’s EAMS No. If that injury has no EAMS No., or you chose Omit any injury data, the filing has no case number.

While creating the filing: Uncheck Automatically pre-fill form using available matter data. A Case Number field appears. Type the case number, or click Use next to one of the matter’s injury case numbers.

After creating the filing (before it is submitted):

1. Open the filing from the matter’s JET Filings list
2. Click Case Number
3. On Set Court Case Number, enter, change, or clear the EAMS Number
4. Click Save

The Case Number and Form buttons are disabled once a filing has been submitted to the court.

Notes:

• Changing an injury’s EAMS No. (Injuries → select the injury → Edit) affects filings created afterward. It does not change the case number on an existing filing; use Case Number on that filing instead.
• When you open a new case, the case number is filled in automatically once DWC assigns it. If the filing is linked to an injury whose EAMS No. is blank, FluentCase also saves the new number to that injury.
• Companion cases are added on the form itself. While editing the form, click Show Cover Sheet Fields. If this button is not present, the form does not accept companion cases.

Paper vs. JET File

The form editor shows the Filing Method with a Switch to Paper or Switch to JET File link (not available for Unstructured Forms).

• JET File - Fields that are not sent electronically are hidden. Click Next: Documents to attach documents and send the filing to DWC.
• Paper - All fields on the printed form are shown. Click Finalize to lock the form. Paper filings are not sent to DWC and do not appear in the JET Filings lists.

Values entered in the form apply only to that filing. They do not update the matter, injury, or Rolodex records.

To JetFile a form that was finalized as paper, open it, click Clone, and click Switch to JET File on the copy.

Attaching and Classifying Documents

After you click Next: Documents:

1. Review Expected Documents. Each document type is marked Required or Optional.
2. Click documents in the matter’s document list on the left to attach them. Only PDFs and files that can be converted to PDF (Word documents, TIF, EML) can be attached.
3. For each document under Attached Documents, set:
   • Classify As - the document type (for example, a proof of service)
   • Author - defaults to the UAN of the matter’s branch office
   • Document Date - defaults to today
4. Once required documents are attached, enter the Signature, signature date, and Signed At (City). The signature date must be within 14 days of today. Compromise and Release and Request for Consultative Ratings filings do not require these fields.
5. Click Send to DWC

The filing cannot be submitted until every attached document has a Classify As value and an Author.

Unstructured Forms accept any document type but require at least one document. Select the Unit, and include your proof(s) of service if applicable.

When resubmitting a filing, the documents step may show Resubmit this form, keeping original filing date of date. Uncheck it if today is an acceptable filing date.

Firm and attorney details on forms are filled from the matter’s branch office (see Firm Settings).

Finding Filed Documents

Open the filing from the JET Filings list. Below Filing Data, the filing shows the Filing Packet (with Preview and Download) once generated, followed by the form PDF and the attached documents. If a completed filing shows Filing Packet — not yet generated, click Generate Packet.

Filing Status

Status Types

Submitted:

• Filing sent to court
• Usually within 1-2 business days

Accepted:

• Court approved filing
• Document filed

Rejected:

• Court rejected filing
• Reason provided
• Must correct and refile

Tracking Filings

In FluentCase:

1. Click JET Filings in the matter’s left panel
2. See all JET filings for the matter
3. View status
4. Download confirmations

The firmwide JET Filings list in the main left navigation shows filings created in the last six months. To see older filings, open the JET Filings list inside the matter.

Notifications:

• Email when accepted
• Email if rejected
• In-app notifications
• Status updates

Rejected Filings

Common Rejection Reasons

Document issues:

• Improper formatting
• Missing signatures
• Incorrect document type
• File size too large

Case information:

• Wrong case number
• Incorrect party names
• Missing required fields

Technical issues:

• Corrupted file
• Unsupported format
• Upload error

Correcting Rejections

1. Review rejection notice
2. Correct the issue
3. Refile document
4. Monitor for acceptance

Fees:

• Usually no additional fee
• Depends on court rules
• Check rejection notice

Best Practices

Before Filing

• Verify case information - Correct case number, parties
• Check formatting - Proper margins, fonts, page numbers
• Proofread - No errors or typos
• Verify signatures - All required signatures present
• Check file size - Within court limits
• Review service list - All parties included

During Filing

• Double-check details - Verify all information
• Save confirmation - Keep filing receipt
• Note filing time - Record when filed
• Verify fees - Correct amount charged

After Filing

• Monitor status - Check for acceptance
• Save to matter - File confirmation in matter
• Update calendar - Note filing dates
• Serve if needed - Complete service requirements
• Follow up - Verify docket entry

Troubleshooting

Can’t Access E-Filing

Solutions:

1. Verify court supports e-filing
2. Check account credentials
3. Ensure case is e-filing eligible
4. Contact court clerk

Upload Failing

Solutions:

1. Check file size
2. Verify PDF format
3. Check internet connection
4. Try a different browser

Filing Rejected

Solutions:

1. Read rejection notice carefully
2. Correct identified issues
3. Refile promptly
4. Contact the court if unclear

Field Length Validation Errors

Before sending, FluentCase checks the filing against the DWC JetFile schema for that form. A field that is too long shows a message in the format Value entered for <field> is <n> characters long. Allowed length is <limit>. Limits are set by DWC in each form’s schema, so a value accepted on one form may be too long on another.

To fix the error, click Back: Edit Form Data, shorten the named field (for example, enter a single letter in a middle initial field), and submit again.

Missing Signature or Classification Errors

Signature, signature date, and Signed At (City) are entered on the documents step, not in the uploaded document. Each attached document also needs Classify As and Author. See Attaching and Classifying Documents.

Filing Has No Case Number

If a filing shows No Case Number or fails because the case number is missing, set it with Case Number on the filing. See Setting the Case Number.