How do I reconnect my Gmail account?

Reconnect Gmail if new messages stop appearing in FluentCase, sending fails with a Gmail error (such as expired credentials or insufficient permissions), or you changed your Google password.

1. Click your avatar (top right) and select Personal Preferences.
2. Click Email Accounts, then click Disconnect on your Gmail account.
3. Click Link Gmail Account and sign in to Google.
4. Allow every permission Google asks for. Missing permissions cause errors when sending.
5. Allow 10–15 minutes for messages to sync.

If you can send but your inbox stays empty after reconnecting, remove FluentCase’s access in your Google account first, then link again. See Working with Gmail.